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Apple
23 TopicsWeird transparency issue when using Dropbox Replay with an Apple ProRes video file
When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback. Has anyone come across this issue before?834Views0likes9CommentsConfusing access of Dropbox files when compared to different cloud providers
I often get very confused accessing my Dropbox files via various Apple, Google and Microsoft apps on my Mac and iPad. This is particularly problematic for me when trying to locate and open files on Mac and/or iPad for Microsoft apps (such as Excel & Word), for Google apps (such as Numbers & Sheets), and for comparable Apple apps. For example, some .xlsx and .docx files in my Dropbox will open from my Mac, but I'm not allowed to open them from my iPad. And sometimes vice versa. Some Dropbox files don't even appear on both my Mac and iPad, for reasons I don't understand. I wonder if this may be the result of confusion around rules to ensure proper software account integration. Or perhaps that syncing in the integration world get too complex to for casual users like me to understand or manage. Is there a single document available that explains all the steps necessary to make sure Dropbox will present a standard, consistent list of the entire file content of my Dropbox to the same apps on my Mac and iPad.743Views0likes2CommentsThere's no option to integrate Dropbox with mail to attach/save files on macOS.
Hello, my husband has a Mac Pro with Dropbox installed and the the desktop app too. However he cannot attach files to mail or save to Dropbox as there is not Dropbox option , even in other, that appears. I'm better with Dropbox than him and I'm trying to solve the issue. I've tried uninstalling but i think I'm making things worse.Solved587Views0likes3CommentsLinks from Dropbox no longer show a preview on Apple Messages
In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screenshots attached.Solved3KViews0likes11CommentsSycn issues when moved to DropBox File Provider on Mac
When I moved from Dropbox as a folder, to the File Provider service on my mac these errors started showing. All of these files are on the Mac HD, have never been in my dropbox ... and I don't want them to sync. Can someone please advise how to resolve these issues, without the need to give Drop box access to the files. thanks in advance.829Views0likes4CommentsProblem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4. All my documents are synchronized in dropbox and I use the desktop version of dropbox I have a problem for a few days now that prevents me from attaching documents to emails with Apple Mail When I attach a document, apple mail indicates "download", but the attachment is never in the message. Although the email starts, the person receiving it is unable to read the document because it appears corrupted and weighs 0 kb. If I use Outlook, the problem does not exist. If i use another computer with Apple Mail and Mac OS X Sonoma, the problem does not exist. If I forward an email with a received attachment, the problem does not exist. If I save a received attachement and then I send a new message with this attachement saved earlier on my Mac, the problem does not exist. When I get an e-mail with attachments and I want to save the attachments, I choose the synchronized folder and it seems to save the files. Then when the folder opens, it is empty. Thanks for any help4.8KViews1like22CommentsI can't edit Numbers spreadsheet online
I'm in a team of 3 with a shared dropbox - not my account but I have my own paid subscription so plenty of room in the shared online dropbox space. I am working on iMac with Numbers spreadsheet and Pages word-processing. I don't have Microsoft Office and can't afford it. I can upload my Numbers spreadsheet to the online dropbox space (export as Excel) where we can all access and edit anything. But though my two colleagues can edit the uploaded file, I can't. This is a major problem as I need to access it when travelling. I've tried using Libre Calc and it's the same problem. Can you help?Solved2.7KViews0likes2CommentsCannot access any files via "Files" Application of iOS 16
I cannot access any files in my Dropbox, via "files" app in iOS. I'm using iPadOS 16.3.1 (iPad Pro) and iOS 16.3.1 (iPhone) My Dropbox version is 316.2 (the latest version) To be specific, I have Dropbox icon on my files app and can browse all the hierarchy and files, but when I click any file in the list, it is not opening and keep saying that "Couldn't communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." So I tried quit and relaunch, and even I did re-install and re-login for Dropbox, but still doesn't work.1.6KViews0likes4CommentsPC and Mac users editing same files thru Google
After March 1, the Google integration will no longer work. I am part of a team that works remotely, and they are on PC and I'm using Mac. Is there is a better workaround out there that will prevent me from downloading the file from DropBox, editing, then exporting from Pages/Numbers to Office files, and then re-uploading to DropBox? There are lots of places for mistakes here - formatting, compatibility, not being able to access the new files.....help!885Views0likes5Comments