We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

hallgee's avatar
hallgee
Explorer | Level 3
12 months ago

Remove Dropbox Backup for my entire macOS machine.

After receiving the unwanted prompt during setup of Dropbox "Do you want to backup your entire computer," I accidentally hit the yes button, and had to wait while all my files were moved to a Dropbox folder. I do not want them there. I cannot find out how to undo this.

 

Help would be appreciated.

 

Mac Mini OS Big Sur

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi hallgee, let's jump right into this! 

     

    It sounds like you enabled our Backup feature. You can disable it using the steps mentioned in this article.

     

    If you have any questions, let me know!

    • hallgee's avatar
      hallgee
      Explorer | Level 3
      I managed to remove everything from the dropbox directory that had been added to my root directory, and everything subsequently shoved into it. The problem is, even though my computer shows that everything is back at root, the old dropbox directory still reads 94 GB, even though it’s empty. I’m afraid to throw it away in case it will trash all of that. How do I safely dispose of this directory? I have restarted, etc. Do I need to change the permissions on this dropbox directory in order to get it to read 0 GB? Thanks.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi hallgee, can you clarify what you mean when you say Dropbox directory and root directory? 

         

        You also mentioned the old Dropbox directory. Do you mean that you now have two Dropbox folders? 

         

        If you could send me a couple of screenshots, that'd be amazing, in order for me to have a visual too.