You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Desktop
254 TopicsHow do I sync files so they download to a hard drive/are available for offline use?
Title, but I just got a new hard drive, installed dropbox, and selective sync'ed all my folders. I've turned on the "offline mode" so that files that are synced should start downloading to my hard drive. However, none of the downloading starts after doing this. All files still show a grey cloud icon. How can start the process?Solved17Views0likes1CommentI do not want to see suggestion notifications on the desktop app
Please please stop bugging me with suggestions everywhere all the time! Could we just have a clean interface without constantly being distracted by suggestions of different features. Just put that information in a newsletter that I can opt out from.12Views0likes1CommentCan't see "Show Dropbox as a save location in Microsoft Office"
I have installed Dropbox and Microsoft Office 365 on a new Windows 11 laptop. The option to 'Show Dropbox as a save location in Microsoft Office' is not shown in the Preferences - General settings box as it should be. I have a couple of older machines, Windows 10 and Windows 11, and the option is shown in those. Any suggestions as to a fix will be most welcome.37Views0likes5CommentsNew account appears when logging in from other devices
Dear Support Team, I hope this message finds you well. I am writing to seek your assistance with a synchronisation issue I am experiencing with my Dropbox account and the files associated with it. Below are the details of the situation: On my desktop computer, I have a shortcut to Dropbox containing a main folder with 20 + folders. I am encountering a discrepancy when accessing my account from another Mac device. Despite previously having my files accessible on one Mac, logging into Dropbox on the other Mac shows an entirely new and different account, without any of my original files or account details. Given these issues, I would appreciate your guidance on the following: Steps to ensure that all my files and folders synchronise properly across all devices and appear in my online Dropbox account. Clarification on why a new account appears when logging in from another Mac and assistance in resolving this to access my original account and files. Thank you for your prompt attention to this matter. Please let me know if you require any additional information from my end to assist with troubleshooting. Looking forward to your support.14Views0likes1CommentCan I have multiple Dropbox accounts on one device?
I currently use the Dropbox desktop app with one account, syncing sticker WhatsApp group files seamlessly. However, I also have a second Dropbox account, and I’m wondering if it’s possible to log into both accounts on the same device via the Dropbox installer. How can I switch between accounts, or is there a way to manage both without needing to log out and back in? I'm using personal accounts, not part of a team, and I want to keep both accounts synced for different projects. Could anyone guide me through this process?Solved50Views0likes1Comment"Can't import photos from this device" pop up: add "don't show this again" checkbox
this request is due to a nuisance: i use dropbox to backup the pix from my phone. this popup appears every time i connect the phone to the computer, while the phone is locked. sometimes this pop up appress again a few minutes later for no apparent reason or trigger. connecting my phone might mean i just want it charged, i don't always require an immediate file transfer. the pop up is intrusive and stays on top of everything else. this pop up has no easy closing button (just the system's red dot), and the only options suggested are to "Get mobile app" (which i have, so who's dumb now?!) and "Why dropbox can't import" which leads to your website. but I KNOW ALL THAT, AND I SIMPLY DON'T NEED MY PHOTOS IMPORTED RIGHT NOW. i really do not need this annoying pop up screen. customer support has led me here. please consider letting me dismiss this pop up forever. love and peace, yaneev532Views1like2CommentsIs there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY WOULD BE GOOD. This will take a decent programmer in your offices *20mins tops to document*. PROBLEM: THE HEADLESS DROPBOX - IDEAL FOR MANY LINUXES ****HAS NO WAY TO RELOCATE THE STORAGE FOLDER***** On Win / Mac / Ubuntu there's a GUI - but for the hundreds of other Linux situations, and most servers, WE USE COMMAND LINE -- but you FORCE US to put the synch folder in the most obviously idiotic place - under home. And moving it is then IMPOSSIBLE it seems. "Jane" replied with this helpful news three years ago on this thread: [ https://www.dropboxforum.com/t5/Apps-and-Installations/Unable-to-access-preference-menu-on-linux/td-p/232112/page/3 ] . ## SO DROPBOX -- what are the millions of us out here supposed to do ????? Can you FIX this IDIOTIC OMISSION please. I only ask because I have work associates who want Dropbox. (Cloud on Linux is massively simpler with Google Drive. Just works). Looking forward in anticipation to your detailed help. No sarcasm intended. (Apologies to all the good people in Community but there seems no way to actually reach a Dropbox person). Thanks MikeHLondon [ PS that detail advice from 2013 - it doesn't work. MHL ]3.5KViews2likes7CommentsI can't sign out of my account.
Hi Everyone, On my desktop app, my profile and preferences no longer show up on the home page so I can't log out of my Dropbox account. It was working fine on Monday but when I logged in yesterday, the avatar was no longer there. Has anyone had this problem? How do I fix it? The only things showing on the top part of the page are the search box, invite members and view upgrade options. I can't scroll any higher than that. Thanks for your help.Solved2.4KViews0likes4Comments