We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Desktop
22 TopicsCan't activate Dell 20 GB Dropbox promotion
Dell Promo 20GB not working even after reinstalling dropbox I just bought a dell and am trying to get the add'l 20GB space. There is a "Get 20GB disk space" notification but it says "Dropbox already installed. Try to uninstall and reinstall dropbox to redeem offer from Dell". Even after doing that it still isn't working and has the same notification box. Any suggestions???Solved31KViews0likes6CommentsHow to remove spaces from Dropbox folder names (spaces causing issues)
Hi There, We need to run Bitnami web stacks but the path contains spaces because of the Dropbox folder name. How do we rename the folders so there aren't spaces? Or if we unsubscribe from Dropbox for business (we've found it kind of painful in practice) will the personal dropbox folder name get renamed to 'Dropbox' (without spaces/brackets)? Cheers BenSolved11KViews2likes9CommentsCredit Card Charge Checker
I'm on a new computer, and I'm trying to log into my upgraded Dropbox account with all of my files. I logged in with what I thought was my correct email account, but none of my files are showing up. And, it's also not my upgraded account. I tried to use the credit card charge feature to look up my associated account, but that's not working. It's supposed to be 12 characters, but the charge on my account is 15 characters. I really need to speak to someone in customer service about this, but apparently that's not an option. This is incredibly frustrating and not a customer-friendly process or service at all. How can I get synced up to my account?8KViews0likes7CommentsAuthorization error Dropbox and can not sync
I am receiving an error message saying that Dropbox can not synchronize because of an authorization error. That can be correct becausethe roots of my apple ID on my macbook were installed incorrect and our IT party has adjusted that correct so now my username is different than the one dropbox knows. How can I change that? I already trief via the terminal instructions but it does not work. Can somebody please eplain what I need to do? I already de-installed Dropox and Installed it again but the problem still excists. Thanks for your reply!Solved6KViews0likes6CommentsUnauthorized charge for $119.88
I was charged for 2TB of storage on September 15th, 2023. I do not need or want this upgrade in subscription. Out of the 2TB of space that the upgrade provides, I have 1.9TB of free space. I do not need all that space and I never agreed to this upgrade. Please help refund my money and cancel this subscription. We are in a recession, work is slow, and this money can make a break a month for me at the moment. PLEASE HELP! Ticket #22678626 Thanks,3.5KViews0likes1CommentMy 2nd account unlinked itself
Hello, I have 2 linked accounts. one personal and another one which I believe is a (free) business account - I opened it years ago, and I have a folder named "[my businedd]Team Folder" that has some sample projects in it. Today I opened Dropbox on my home computer, and then the 2nd account unlinked itself on all my devices, including my android. Now I can't sign back into it without sign out of my personal account. Whenever I'm trying to sign in as linked account I get a message said: "Sign in to a team account". Please help me to solve this out and to re-have my 2 accounts linked. Thanks!Solved3KViews1like5CommentsHP Dropbox 100GB Promotional app is stuck when installing.
I have an HP laptop on which I loaded the factory image recently, and a 100GB dropbox promotion popped up on my notifications. I go through the process and it allows me to log into Dropbox, sends me the security code via email and everything, but when it gets to the installation step, it hangs. I can leave it for hours and it will never install. Just wondering if anyone else had this issue, and if there are any steps i can try to resolve this? I tried downloading the dropbox app from the website and installing it, but it seems to overwrite my promotional shortcut and never gives me the 100GB. Any help would be appreciated, but not a big deal!809Views0likes3Comments