You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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18 TopicsMOV file downloads to Dropbox with audio but without video
When MOV videos from my wife's iPhone download to our Dropbox desktop app, we can't view them. The audio transfers but there is no video with it (black screen only). I do not have this issue with my Android phone, which transfers as a MP4 file. I also noticed that we are able to view her MOV videos from Dropbox.com,just not the desktop app. I unistalled and reinstalled the Dropbox desktop app, but the problem persisted. Iuse the desktop app to backup these videos on an external hard drive and have not been able to find a way to do this via Dropbox.com. Please help me fix this issue! Thanks, RyanSolved24KViews0likes15CommentsWhy is the Dropbox desktop app running so slowly?
Why is Dropbox smart sync terribly slow? I have 1GB/sec up and down for speed, with a hard connection into an iMac Pro and it takes forever for large files to download when Iswitch them from online to local? I have a plane to get on tomorrow morning and was looking to take some videos with me to edit, now I can't because dropbox is painfully slow. I was told you do not throttle speed, but I find this "extremely" hard to believe. All of my files were "up to date" already sync'd and then I switched one 70GB file to local so I could transfer it to my portable SSD, its been 4 hours and its at like 2%. This is absurd for a paying customer. Between this and your infamousstorage issues with Macthat you continue to blame onApple, I keep asking myself why I continue to use you? You never work when I need you the most.Solved7.8KViews5likes15CommentsI can't install the desktop app. Download failed verification.
im trying to install the dropbox desktop app on pc and i tried different browsers and used incognito mode but it always tells me the download failed verfication i tried to download in incognito with different urls like dropbox.com/desktop dropbox.dom/download i searched my c folder for dropbox and deleted anything there and my control panel doesnt have the dropbox app installed so idk what to do2.9KViews1like2CommentsDropbox app icon is spinning but no files appear on my linux desktop after hours of working
Hello, I cannot download any files from my online storage onto a fresh linux installation that meets compatibility criteria. Xubuntu 22.04 with ext4 file system, 64bit. I am using selective sync. Please help.Solved1.4KViews0likes5CommentsDesktop app download failure
Hi, I just received a new iMac with Ventura 13.4. I transfered my MacBookAir (Catalina 10.15.7). When I try to launch the DropBox app, it does not work. So, I tried to download it again from https://www.dropbox.com/downloading?plat=mac&type=full, but the download failed several times. So, now I have a new computer, but no files to access. Can anybody help me? Thank youSolved942Views1like4CommentsDownloading Dropbox Incredibly slow
I'm trying to download dropbox onto my new M2 Mac Studio with latest Ventura. It's connected to WiFi and I'm on a 500Gbps internet connection. Every other program, app, file downloads very fast due to my fast internet. However Dropbox is taking forever to download. I got the initial Dropboxinstaller.dmg file quickly, once it dmg gets mounted I double clicked the install and it opens the downloader and it has been going for about 3 hours. Notice the progress bar in the screenshot attached. I've tried clearing the cache in my browser, restarting the computer, cycled my modem and router. Nothing fixes the issue. I also tried to download the offline installer from a link here:https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-167-4-4719/td-p/657572 That at first seems fast, but then slows down to a crawl it's currently saying it should be done in a few hours but the time keeps getting longer the more it downloads. BTW I've read other threads about this same issue so clearly you have some problem that is only affecting a few of us. I'd really like to fix the problem and starting using what I'm paying quite a bit for.867Views0likes3Comments