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Forum Discussion
Downloading Dropbox Incredibly slow
I'm trying to download dropbox onto my new M2 Mac Studio with latest Ventura. It's connected to WiFi and I'm on a 500Gbps internet connection. Every other program, app, file downloads very fast due to my fast internet. However Dropbox is taking forever to download. I got the initial Dropboxinstaller.dmg file quickly, once it dmg gets mounted I double clicked the install and it opens the downloader and it has been going for about 3 hours. Notice the progress bar in the screenshot attached.
I've tried clearing the cache in my browser, restarting the computer, cycled my modem and router. Nothing fixes the issue. I also tried to download the offline installer from a link here: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-167-4-4719/td-p/657572
That at first seems fast, but then slows down to a crawl it's currently saying it should be done in a few hours but the time keeps getting longer the more it downloads.
BTW I've read other threads about this same issue so clearly you have some problem that is only affecting a few of us. I'd really like to fix the problem and starting using what I'm paying quite a bit for.
- Jay
Dropbox Staff
Hi KevinPurcell, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Keep me updated with any details!
I have none of those restricting any Dropbox domains listed in the link you provide.
- Jay
Do other devices on your network experience the same issue when downloading?
Can you try downloading from a different network connection to see if this helps?
