You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Screenshot of my right click on a folder: I've also gone online as well, and don't have that option. FYI, it's not a payment issue - I can see the option for mobile, just not the desktop version.M1 Mac OS X Ventura turned off online files only and extension still cannot access files on Mac
I have an M1 Mac running Ventura 13.3.1, Dropbox on computer is v173.4.6706. I have been having issues opening desktop files and in other folders (documents and downloads) that were using the "online only" file option. I turned off online only files and the Dropbox system extension. It has been over an hour and I still cannot access the files and when I right click on these files it says the location is Dropbox/My Mac. Bottom line I do not want to use online only files and I want the files back on my Mac. How do I do this? Another issue the Dropbox app is taking forever to launch if ever, and it has recently failed launching (error msg text below). Thanks in advance. bn.BUILD_KEY: Dropbox bn.VERSION: 173.4.6706 bn.constants.WINDOWS_SHELL_EXT_VERSION: 61 bn.is_frozen: True machine_id: 77fcc341-6477-52a3-8003-983b161230d4 pid: 2759 ppid: 1 uid: 502 user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Bob Shasteen', pw_dir='/Users/***', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='***', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='Bob Shasteen', pw_dir='/Users/***', pw_shell='/bin/bash') euid: 502 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged', '_serialnumberd']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/akbob' appdata: '/Users/***/.dropbox/instance1' real_path='/Users/***/.dropbox/instance1' mode=0o40700 uid=502 gid=20 parent mode=0o40700 uid=502 gid=20 dropbox_path: '/Users/***/Library/CloudStorage/Dropbox' real_path='/Users/***/Library/CloudStorage/Dropbox' mode=0o40700 uid=502 gid=20 parent mode=0o40755 uid=502 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=502 gid=20 parent mode=0o40755 uid=502 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/tb/t422gx652_q3g19q_vk8q40c0000gp/T' real_path='/private/var/folders/tb/t422gx652_q3g19q_vk8q40c0000gp/T' mode=0o40700 uid=502 gid=20 parent mode=0o40755 uid=502 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5253, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 511, in get_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 857, in result File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 121, in set_result_or_convert_exception dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later." UserInfo={NSDebugDescription=A provider with ID com.getdropbox.dropbox.fileprovider was found, but is in the process of being invalidated. Retry later., NSLocalizedDescription=The application cannot be used right now.}
There is no Offine and Online icon next to file. I'm using Macbook Air M1 | macOS Ventura 13.4
My dropbox version is 175.4.5569 I read many issues about this and tried it already. I've allowed Full disk access and accessibility already. I've tried quit dropbox and relaunch finder but still not show. I uninstalled and reinstalled still not work. Any suggest pleaseCan I add Dropbox folders in Finder Sidebar in macOS Somona 14.3?
Hi community, does adding folders from my dropbox to the Finder Sidebar cause problems nowadays? I am afraid to try and I am asking because two or three years ago I had the following problem: folders from my dropbox, which I added to the Finder Sidebar were working correctly (synching, etc.) for a few hours or days and then, without warning or notification about it, they were just copies of the dropbox folders, located deep in my macOS Library and not inside the dropboy anymore, which caused that they didn't synch anymore. So basically I got duplicate folders, one online in the dropbox synching and one offline on my Mac's internal drive in the Library not synching (the one in the Sidebar). It took me a while to find out and the damage was already done (a lot of duplicates and some lost data because of no synching, etc.). I also got the feeling that dropbox in general behaved a little weird after that, especially in regards to "online-only" und "make available offline" behavious. But a few months later there was a big change in the way Dropbox was integrated into macOS, the location of the main Dropbox folder changed from Documents to Locations – and after that the weird bahaviour stopped. But I never tried again to add folders from my Dropbox to the Finder Sidebar, because I was too afraid it would mess things up again. But now I really need that again for my workflow, but still I'm afraid to try. Sorry for the maybe too detailed description. Thanks in advance.
Reunion - syncing iMac to iPad
I use Reunion to sync my imac to iPad and get pop-ups saying "Reunion 13 is d/loading a file from com.getdropbox.dropbox - the file won't open until the d/load is complete. The makers of Reunion have never seen this before nor do they d/l any file. Can anyone say what this is please as I feel it is causing delays inputing info into Reunion on myiMac
What is Dropbox Doing in the Background with All That Data?
So, I've noticed that Dropbox is continually sending between 6 and 8 Mb/s (or 0.6 to 1 MB/s), not an inconsiderable amount of data, around the clock. It certainly adds up. (Not receiving very much back.) I find this curious, since I haven't uploaded anything new today on any device, and there's no recent activity shown in the app. So what is it doing? Is it spying on me in some way? I haven't configured any kind of synchronization on this computer. Not photos, not backups, not documents, nothing. All it has is whatever I put in the Dropbox folder.
