You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox Plus
140 Topics
Uploading photos from phone
I basically got Dropbox in order to move my enormous collection of pictures and videos from my iPhone to somewhere else...The transfer went fine for a while, but then it has stopped and I keep seeing a message saying "waiting to upload". I have quit the application and relaunched, which does nothing. I have even upgraded Dropbox, as I suspect I will need the extra space... There is still over 400 pictures which are "waiting to upload" plus a few videos. And did I mention I started this process 13th of December...?Solved37KViews0likes37Comments
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stuck with the message 'Waiting to Upload". I've been working on this for about an hour, attempted about a dozen scans. Sometimes the blue progress bar appears, moves to the right, then goes back to the message "Wating to Upload". Sometimes it will cycle through this a few times, sometimes it just stays on the "Waiting to Upload" mesage. It also gets stuck if I hit the "Save as Scan" button on a photo from the Camera Uploads folder. I'm only using 12.9% of a 2 TB account, and Dropbox is updated to the newest version. I'm using an iPhone 8 Plus with iOS 11.2.5. I have about 180GB avialble space on my iPhone. I can upload documents to Dropbox from other apps on my iPhone, they sync just fine. Camera Uploads is turned On, and syncing photos and videos just fine. I'vetried the following: tried to save one page scans, 5 page scans, custom names, default name, small and large file size settings waited for 20+minutes on upload tried to save to different folders turned wi-fi off and on again on phone restarted Dropbox, restarted the phone Any solutions out there?Solved14KViews0likes34Comments
Swann Security Systems & Dropbox
Hi ALL After purchasing a complete Security System from Swann, part of the setup process recommended I open a Dropbox account to add a Cloud Upload feature for backup purposes etc. After the installation was complete, I followedtheir suggestion and signed up initially with the Free 2 GB Option. I have had no issues at all until now - starting with Syncing issues with Dropbox, as of the 10th of this month (Sept 2020) No Pictures or Video have been uploaded to my Dropbox account. I have tried a few suggested fixes in the Dropbox Community without any success. What I have noticed is that part of the Free Service, I am entitled to 3 Devices, yet when I look at my Mobile Dropbox App > Manage devices, I only have 2 listed: 1. Android Phone & 2. My PC as it states in the above text "You Can Only Have 3 linked Devices" at the bottom of the page there are 2 options UNLINK or Link More Devices with Plus. Could I please have some assistance in resolving this issue - any help would be much appreciated.Solved13KViews0likes3Comments
sharing files - they stop playing after one hour
I regularly share my video ZOOM files with my clients , most of which are 1 to 1 hour and 30 minutes in length. Several of them have complained that the recordings stop after the one hour mark, so they are unable to access the rest of the recording. I am on the personal plus plan. What is the issue? Do I need to upgrade to a different plan or is it an issue on their end? Thank you!13KViews1like11CommentsFolder upload fails on Dropbox.com
Hi, I just started with Dropbox Plus. I tried to upload large foldersto Dropbox, which took quite a long time (sometimes about 2 days for some of the folders). When the uploading was finished, I got reports mentioning that large amounts of files could not be uploaded (180, 450 files...)!! Can I resume the uploading of the missing files only? or do I have to remove the whole folder from Dropbox and start uploading again? (with the risk that some files will be missing once more). BTW, I did not see any Zip folders being uploaded to Dropbox as it's been mentioned in some of the tutorials. Thanks for the help!Solved12KViews0likes28Comments
No iPhone background photo upload
I am struggling to find up-to-date information on whether or not Dropbox will actually upload photos from the iPhone when the app is in the background. For me it does not. Old posts imply that Dropbox uses location services to allow the app to run in the background. However Dropbox does not appear in the location services settings (a big no-no if it's actually using location services). Nor is it listed as using location services under Settings -> Privacy -> Files and Folders. I've tried turning off and back on the Background App Refresh, along with iPhone restarts, no change. Pertinent details: Dropbox set to all photos, background app refresh is on, cellular data is on. Dropbox is added to the Files app. iPhone 12 Pro, iOS 15.2.1. Latest Dropbox app. iCloud photos are turned off. The Dropbox app under iCloud settings is turned off. Dropbox plan is Plus.Solved11KViews1like17Comments
Issues with drag and drop; using chrome browser
Hi all; I have always used the drag and drop feature to add in files to the DB folder. Over the recent months, this feature has become erratic at when it chooses to work and when it wont. Some areas of the screen sometimes work better (ie bottom of the screen below the list of files already there) and other occasions it wont matter where I drag and drop to - it just wont 'engage' the process (and I don't even get the green and white window at the top telling me to drop files to upload).. it just will not work, I've - refreshed the browser window - cleared my cache and history - checked my add ins - I only use flashblock and adblocker plus - which have never given any issue in the past.. suggestions please? perhaps this is to do with the latest version of chrome browser?8.9KViews0likes15Comments
Is there a way to see who viewed my shared folder?
Hello Dropbox Community, I'm currently exploring the features available for shared folders and links within Dropbox. I'm curious if there's a way to track who has accessed a folder I've shared or viewed its contents. Specifically, I'd like to know if there's a method to see a log of users who have interacted with 1) a shared folder or 2) its files, including details such as when they accessed it. I've checked the sharing settings and link options within Dropbox, but I couldn't find a straightforward way to access this information. Could someone kindly advise if Dropbox offers any built-in features or if there are third-party integrations available that enable tracking of shared folder access? Any insights or guidance on this matter would be greatly appreciated. Thank you in advance! Using Dropbox Plus.Solved7.2KViews0likes8CommentsCan I share a subfolder of a shared folder to other users?
I'm trying to create a folder with 10 sub folders. A group of people all need access to the main folder and then each sub folder needs to be accessed by the main group plus an additional 2 people but I don't want the addtional 2 to see the main folder. When I try to add new people to the sub folder it says I can't because it can only be shared by a link. Why is that and how does it work? Many thanks7KViews0likes4Comments