You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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Name conflict on shared Excel worksheet
Hello there, The below email has been sent to Microsoft 2 days ago and they advised to contact Dropbox. Hope Dropbox experts are able to understand the cause of the issue. "Having a couple of issues with an Excel file shared on Dropbox among colleagues of mine. Everyday, either a colleague or myself will be editing the worksheet and saving it in a Dropbox for further use from other colleagues or myself. Every time there is a modification in the file, a new copy of the file will be saved on the date of the day to have backups. Every week, the folder including different copies of the file at different dates will cleared up so old copies will be placed in an archive and the most recent file will be kept in the folder for further use. All the users are on Excel 2016 Mac version 16.10 We have been using the file for one year + and recently my colleague is having a pop-up window whenever she needs to open the file: "Name conflict Name cannot be the same as a built-in name. Old name: _FilterDatabase New name: 'field where I can write' " I have tried to fix the issue by following the below steps that I thought could fix the issue or that I found on the net: - Copied/pasted the entire content of each tab in the file in a complete new file - Removed all filters - Tried to create a new name and the problem is fixed until we re-open the file - Tried to press 'cancel' on the 'Name conflict' pop-up window. Another pop-up window will show "Alert We found a problem with some content in the 'filename.xlsx'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes." I click 'Yes' and the Name conflict pop-up window shows up, I click 4 times on 'cancel' and finally the spreadsheet opens with "Excel was able to open the file by repairing or removing the unreadable content" I then click Delete. The file is usable UNTIL someone else saves a new version on top of it... - Tried to send a copy of the file through email but the issue persists Very disappointing issue and clearly avoids us to work properly. Wish a Microsoft technician could help me with this issue which is extremely inconvenient. " Following to this message, I have created a copy of the file in .xls format and it is working without issue. However, I am willing to use .xlsx format as we used to. Thank you in advance, regards, LoïcSolved72KViews0likes5Comments
Issues editing Word documents with Dropbox
Hi I have for ages had the practice of going outdoors and editing word documents stored in dropbox on my phone or tablet with Microsoft Word app This has always worked like a dream, any changes would be automatically saved with no error messages and synced to all devices. Now I am getting error messages about "changes made by other user, your file can't be saved" or "can't upload file" sometimes AFTER I've done a stack of work in that file, so all those edits are lost. Or the file will open "read only" ! It seems I have to save a new version with a new name every time I open a file on my phone before I can be sure it will do edits without some drama or other. Dropbox folder on my computer is working perfectly. This is driving me insane as I do this work every day, and had no issue til now. Any ideas?Solved43KViews1like64Comments
When I open my files in Dropbox via dropbox.com, I can't edit them
When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't really understand from your explanation at the site. RikkeSolved38KViews2likes11Comments
Cannot save changes to Microsoft Word Online documents in shared Dropbox folders.
Greetings. The issue. Any MS Word document that I create in a shared Dropbox folder or add to the folder cannot be edited in Word Online without getting the following error message: Couldn't save latest changes. To avoid losing the highlighted changes, copy and paste them into the document in a new tab. The message is in a yellow banner at the top of the document. Specs. I'm running Firefox Developer Edition 114.0b9 (64-bit) under Debian GNU/Linux 11 (bullseye) x86_64. I have a free "Basic" Dropbox account, and a free Microsoft account (no 365 license). Things I've tried. I've tried logging into my Microsoft account, reloading Word Online, and trying again. I even tried recreating the entire document when signed in to my Microsoft account. I've tried creating the document in another subfolder of the shared folder. I've tried different formats, including ODT, DOCX and DOC. I've tried adding MS Word files to my shared folder in different ways, that is: By using the Dropbox web interface and its "Create" dropdown; By copying and pasting a file into the shared folder, again using the Dropbox web interface; By adding the file to the synced folder on my Linux system. I've tried setting the share options in Word Online to "Anyone with [the] link can edit". After each of all these different attempts, I would reload the document and try to change the file again, with no success. I would also close the tab and reopen the document afresh from the Dropbox interface. Even after doing this, the same error appears a few seconds after making any change, whatever that be, to the file. Some examples of different changes I've tried making to the document include adding text, removing text, changing the spell check language for the document as a whole, changing the font of some or all of the text, adding comments, and so forth. Doing even a single one of these changes results in the error described earlier, meaning that the number of changes made to the files is unrelated to the problem, as opposed to what some have suggested online on other forums. A quick search on the internet shows that many people are complaining about the very same issue to Microsoft, although Microsoft staff argue that this is a Dropbox-related problem, and don't suggest any working fixes. I say this in all due respect to both Microsoft and Dropbox staff and community, and am not accusing anyone for the problems I am experiencing. It is noteworthy that this error does not occur when creating or adding an MS Word file to an unshared Dropbox folder. Any help would be greatly appreciated. God bless.Solved25KViews0likes3Comments
Renaming multiple files at once
I've imported 100 files and would like to highlight them all and rename them all Ashland Vacation 1, Ashland Vacation 2, Ashland Vacation 3, etc. Is there a way to automatically do this? I don't want to click and rename 100 individual files. Thanks.Solved23KViews2likes5Comments
My dropbox won't sync files if my IPhone screen is locked
Hi there, I spend most of the day taking pictues with my IPhone and sending this photos to my drop box account, so I can access this photos from my computer for editing and posting on social media. However, If my IPhone screen looks (is set to lock after 1 minute of inactivity), dropbox stop uploading the pictues. Or, if I send the files and change to another the app, it also stop synching. So I have to keep unlocking my phone all the time and can't change app in order to get all the photos uploaded to my desktop folder. Is there aoption i can change anddropbox on my phone will keep synching even if the screen is locked or keep synching in background? It's really annoying and seem like a easy thing to fix. Thanks 😉Solved19KViews0likes17Comments
Is there a limit to how many people I can invite to a shared folder?
Is there a maximum number of people I can invite to share a folder? I would like all to have edit level permissions. When I access the share window it seems as if I am limited to listing only 6 or 7 email addresses.Solved18KViews0likes3CommentsImage thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not the thumbnail image... how can i select the right attachment if i cnanot see it? this also happens when i use windows explorer, and i goto 'dropbox\ (any dropbox folde with images in it) help! ive got the dropbox sync on, its not paused... it was worknig fine before i had to reinstall. so i know it can work. not sure what options need to be edited, but dropbox is worthless like this thx16KViews2likes49Comments
