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537 TopicsI can't edit my Microsoft files on the mobile app.
hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i cannot edit or modify my word file. therefore, i only see word file contents when i use smartphone. even if i want to edit it. i use basic plan. is this a problem of editing issue? please help me!! thank you.295Views0likes12CommentsAudio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this. The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with. Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?1.2KViews1like28CommentsI keep seeing conflicted copies for my audio files, after using a third-party software.
Hi! Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's the english term, I've got dropbox in swedish where it says "konfliktkopia"). The one that has the original file name only is always incomplete, the end of the audio file is cut. I've read that "conflicted copy" is something that happens when multiple users are editing the same file. However, I'm the single user on the account and I'm pretty sure I haven't been hacked by someone who consistently exports my audio files the same minute I am. Something seems to happen when I export the files (and thus add them to Dropbox). Like Dropbox thinks it's a new file, while it's still being rendered, and therefore thinks it's a conflict? I've been using dropbox for years and never had this before. Any ideas on how to solve it? I'm using a mac with Ventura 13.6.4. I also have dropbox installed on an iPhone, if that might be causing this somehow.667Views0likes15CommentsI shared files with edit rights, but the recipients can't edit them.
Hello! I have shared files with 2 members and gave them editing access. They can open dropbox on their end and see the file but cannot edit. One user was able to open a file in another window and make edits but they did not appear in the shared file. We have a family plan if that matters. Help!129Views0likes1CommentA certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do. According to this link, that should be DropboxExt09. (https://en.wikipedia.org/wiki/List_of_Shell_Icon_Overlay_Identifiers) I realize this is a minor issue. But having spent a lot of time on the general issue, I am hoping someone can help me fix this one quirk. Thanks ...Solved5.6KViews1like10CommentsWatermarking issues
I upgraded my dropbox so I could add watermarks to my images. I set up folder automations to add watermark words to everything I added to that folder. At first, it wasn't working. I'd add images and they stayed the same. Then out of nowhere it worked. But it added 2 copies to the folder, one original and one watermarked. No big deal really. Then it changed on its own to only adding one copy. But it was a watermarked copy so I was happy with that. Then the next day I transferred and watermarked a handful of images and then in the middle of it all, dropbox stopped watermarking altogether. It has now been another 2 days and it still will not watermark. I've tried creating a new folder with a new automation, but still no watermarking is happening. Any thoughts on what the issue could be? Why was it so inconsistent from the start?196Views0likes3CommentsCan't edit Excel files on my Samsung tablet.
I have DB on 2 PC's using MS Office 2016 to edit Excel files on DB and DB on a Samsung Tablet with MS 365 to edit excel DB files..When using the Tablet to edit a file created by one of the PC"s, I can't as I get the message created by another user?? All on same account?? Help164Views0likes3CommentsThere's a brown box next to my PDF files and I can't access them.
There is a small file box icon next to the PDF file. Never saw this before. None of my PDF files are opening. The message is " the file cannot be accessed by the system". I am a real estate broker and I NEED these files. Please help!517Views0likes11Comments