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Getting a warning triangle when sending out documents for signature on Dropbox Sign
Hi, When we attempt to issue out documents for signature, we receive a triangle error message and documents are not being sent. Please see attached screenshot to see what message shows up. We have tried sending documents to multiple different email accounts but none are working. Please could you assist us on solving this issue?
When opening a Word doc on the web, its original font appears in bold.
My office shares and edits unlinked docs and I'm then responsible for accepting the edits and uploading the final doc to Dropbox. Recently, I've been unable to upload the doc with it keeping its formatting and fonts. It will be formatted correctly on my OS desktop but when I save it and upload it, the fonts in the preview are bold. When I then go to open it in word for the web, I get this error: If I choose to open it in reader view, it reverts back to the correct formatting. I have checked and the font is in my font book and have no clue what could be causing this. formatting on my desktop app Formatting after uploading and opening in preview Formatting after opening as read only in word for web Thanks in advance for any guidance.
I want to delete dbkextd, but I'm unable to uninstall Dropbox from my macOS 15.3.1.
Tried to follow steps to uninstall DroBox from my MacBook Pro 16 running iOS 15.3.1. Received notification that DroBox is still running and can't be unistalled? How do I resolve this? I am following these steps to uninstall the Dropbox desktop app completely (https://help.dropbox.com/installs/uninstall-dropbox) and then continue with the advanced reinstallation steps (https://help.dropbox.com/installs/advanced-reinstall). Thanks
Network error downloading large files with Dropbox Transfer
I received a "protected" link with a few files from a client. I'm required to sign in to access large documents. However, upon signing in (with the correct credentials), the following message is displayed: Network Error! Please verify your information and try again How do I fix this? I've tried multiple browsers (including in private/incognito modes), cleared cache and history, closed all extensions, turned on and off VPNs, changed my password but nothing works.Access Blocked: Dropbox's request does not comply with Google policies.
Hi I am trying to open an Excel workbook via Dropbox on my S24 Ultra so that it will save directly to it. I go through the log in process for Dropbox in Excel and I'm getting a message saying "Access blocked: Dropbox's request does not comply with Google's policies". I've tried add Dropbox directly in the app and I get the same message. Please help!
This is an unlinked Dropbox on Mac Sonoma 14.5
I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to server. There might be a problem with the server or network
Numerous technical issues with Paper App
Far too many issues to list here. Apart from the chaotic disaster of non-migrated and missing files, last year images disappeared in my Paper App for several months, despite the "specialist engineering team looking into it" (what a joke). The lastest fiasco is that links do not work across all of my Paper files in the App (the desktop version is fine). Could someone (serious) at Dropbox please inform your incredibly tolerant, long-suffering subscribers what on earth is going on? If the App is to be discontinued, which would appear to be the case judging by the fact that it has been abandoned (no updates since Version 262.2 over two years ago) could someone at least have the courtesy to let us know so we can stop paying for a ditched product and look for alternatives? This message is not intended to be disrespectful, quite simply like many of your users I have now completely run out of patience with this intolerable situation.
"Dropbox Unexpectedly Quit" error on two Windows 11 computers
The Windows 11 Dropbox app updated on Wednesday and now repeatedly crashes. Software version 219.45.4463. The problem is present on two W11 devices, both received the Dropbox update. Dropbox and Windows 11 has been reinstalled on one device. Both are company managed and had no issues with Dropbox prior to this update. Error message: Dropbox Unexpectedly Quit Your files are safe. Restart Dropbox to resume sync and other features. I have gone through Event Viewer but don't see any crash logs related to Dropbox.
