You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
New Community Forum Internal Server Error
Hi... Just some feedback about this new Community Forum Update - Kind Regards I've had the following error below (screen shot) several times now on different days. Requires the browser to be restarted (MS Edge - Windows 11 Workstation Build 26100). The performance of this new support forum feels like a three legged dog running through treacle compared to the old set up. (WAN - 1.2Gb Fibre Connection)
I bought the Plus plan but my account wasn't upgraded. I'm getting an error message as below.
I paid via the website with Amex and the money has been taken. I went to settings, restore purchases and the message came up Unable to restore purchases . The operation couldn't be completed NSURL Error DOMAIN error 409
"That didn't work for some reason" error; I can't open my shared link.
I have a shared link to a gaming document that I've been using for a while. However, every time I've tried to use the link over the pass couple of days, I get the message shown below. I've refreshed the page, used different browsers, cleared my cache, but nothing seems to work. I've had others test the link and they've been able to use it just fine, so I don't believe the document has been delete. Does anyone know how I might be able to access it again?
My Dropbox app is stuck at "Connecting" and I can't use compatibility mode either.
Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything connecting fine to internet. Of course I tried disabling VPN/Firewall and multiple uninstall/reboot/reinstall and nothing helps. I use latest version 211.4.6008 and even tried installing old ones (210.5.4894 and 197.4.7629) and this didn't help either Long time ago, I had this issue and I was told to run DropBox in compatibility mode. This was fine until recently when DropBox said that I couldn't do that anymore and as soon as compatibility mode is turned off, then I can't connect anymore. If I turn on compatibility mode, it connects fine, sync all files and then suddenly tells me that I can no longer run in compatibility mode and I have no other solution than to turn off compatibility mode and then it is no longer able to connect (stuck on "Connecting..."). Maybe this has something to do with SSL/TLS, I tried sniffing the traffic, enable disable IP v6/v4, tried on wifi vs. ethernet, and so on. Still nothing. So how can I use Dropbox on my Windows 10 machine? Is there any setting/registry entry/troubleshooting tool you can suggest? Please help. Thanks. EricWhere is the chat box???
Seriously...i dont' see it anywhere. I had two questions/issues (other than not being able to find the chat box). I mainly trying to download 4 new folders to my computer to do some video editing: in Selective Sync, i select the "select folders" button, and then it says, "Couldn't load your folders right now. Try again later." when i got to the online DB folders, i also can't find an option to make them available offline. So...kinda stuck right now. My next try is to just select the online folder and click, "Download"...or maybe that's just the way to do it now???
Windows Server 2019: LTS App Still Shows Unsupported OS Message
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating, especially since I already installed the recommended LTS app. Any advice or workarounds?Dropbox unexpectedly quits on Windows 10.
I have 4 sync computers and 1 cell phone It's normal on the website, it's normal on the cell phone, but two computers and two laptops Even if you synchronize, it will end, and it will end even if you delete it and reinstall it where you use it as the main pc. As a result, the folders overlap in duplicate and cannot be newly created with existing folders. The files are kept safe. Restart Dropbox to restart sync and other features. This situation suddenly happened I've reported help with vaccines, security, etc., but even after installing and rebooting, the above will continue to appear
