You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
FAQ
165 Topics
Will there be a 2 TB option for personal accounts?
I am running out of space with my 1TB drive. Is there an option to get 2TB? I know about Dropbox for business, with 5 Tb, but the price is just not compatible with my needs. It is too big a jump from 1Tb price to minimum of 5 users at $ 15 each.Solved26KViews31likes70Comments
What happens to my files when I cancel my subscription?
Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions. There are also many important files which are not on my PC anymore and I should download them. Once I've done it, will I have a certain time to download everything? Or will all the files remain available for downloading?Solved102KViews5likes65Comments
81KViews5likes5Comments
How to change from business to personal account?
Hi, I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account? Do you know how to do that? I have both a business and personal account which I therefore need to convert my business to a personal account.Solved39KViews3likes19CommentsWhat does extended version history mean?
I'm very confused about the subscription for Extended Version History. I have a plus plan does it mean after a year photos or files I loaded automatically delete? I don't understand this Version History part. I read as much as I could to understand but don't get it. Am I going to lose my photos and files without knowing it?Solved3.4KViews2likes7CommentsChange Billing Country
I receive an error saying "This billing country change isn't supported" when I try to change my credit card for billing as my old one expired. My old card was an Australian card and the new one is a US one. When I choose United States from the dropdown list I receive that error message.Solved15KViews1like27CommentsMy card has been changed and my account was accessed by someone else, please help
I canceled my free subscription but my credit card has been charged and the account has been hacked. I tried to cancel but the email is not mine so it won't let me cancel. I can't find a phone number to talk to someone - the chat box is worthless.Solved853Views1like14Comments
