You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Search not working - no result, but the folder is there.
Hello all, Just today I was using DB as normal, and attempted to find a folder for a particular job. We use a a number system to identify folders like "20-240" where 20 is the year, and 240 is the 240th job worked on. I was surprised though that when I used the search function to try and find 20-240, it showed as having no results. I manually went into my co-workers dropbox folder, and sure enough it was there, just that the search returned no results. (It did find other years in the search such as 09-240). I mentioned it to my co-worker and he searched as well and it also came up with zero results on his end. He said that just this morning, he was searching for something else and had trouble finding it as well. I attempted a few other random numbers and discovered that 20-239 was also not showing in the search results. I searched the community thread, and found a similar problem from (I think 2015) where someone recommended trying a different browser (I am using Chrome, and also tried Firefox) with the same negative results. We are a group of about 3 people using mac's (I'm on an older imac, but my co-worker is using a fairly new system with all the lateste system updates). Can anyone advise? This has the potential to be a HUGE problem if the search is not working 100%. Thanks Note: I usually use the web-based dropbox, but I also searched using my desktop app and it also did not find the folder. I'm currently using v96.4.172 of the desktop app in my menu bar. I'm running an older system software of 10.11.6 - but as mentioned, my co-worker is using an updated current OSx. Oh and I did a search for the specific filename inside of that 20-240 folder, and it DID find that in the search results.
Photos and videos missing in iOS app
I just disocovered that many, seemingly random, videos are missing from the photos tab in the dropbox app during a 4 month period. The files are there, the properties are the same as other videos that ARE there, but, when scrolling through the thumbnails they are not shown. Nothing was different about the device they were taken with and were all uploaded with the DB app. Not sure how to fix this.