You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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Dropbox very slow with Windows explorer
After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropbox folder is torture since any operation it's very slow (creating a folder, copying a file, etc...) while if I use, for example (but it couldn't be the solution) a file explorer like Explorer++ everything works perfectly. Another thing I verified is that if I navigate to the Dropbox folder from a Windows window that opens for example when I want to open/save a file, everything works without problems. The problem remains confined to windows explorer. Can anybody help me? Thank you6.1KViews7likes12CommentsMoving Dropbox folder from ~/Library/CloudStorage
What is the reason for not allowing me to specify where I want to save my Dropbox files in Ventura? I don't have enough space in my system drive to keep a copy of my Dropbox files. And yes, I need a local copy at all times. I tried replacing the folder with a symlink pointing to an external drive but that does not work. Dropbox just refuses to load and these are the last lines of the log file: Traceback (most recent call last): File "dropbox/client/main.pyc", line 5055, in _setup_root_for_account File "dropbox/sync_root/helpers.pyc", line 164, in create_root_for_account File "dropbox/foundation/futures/basic.pyc", line 853, in result File "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exception dropbox.mac.internal.MacError: [Errno 62] Error Domain=NSPOSIXErrorDomain Code=62 "Too many levels of symbolic links" It looks like 1 level of symbolic links is one level too many. A search for Venture did not yield any results I found relevant. I need to know how to relocate the Dropbox folder. If I cannot relocate the folder, Dropbox loses its utility and that only means I will have to look for alternatives. I really hope I don't need to do that.Solved19KViews2likes26Comments
How can I move the Dropbox folder on Ubuntu 24.10 without a GUI?
In my new Ubuntu 24.10 with Dropbox installed from a .deb file downloaded from the official site, I can't manage its configuration. The GUI does not work here. I HAVE TO change the location of the ~Dropbox. It does not have any command to perform this change. Where is the configuration file with parameters about Dropbox's behavior? Any help will be so much appreciated. Thanks in advance.296Views1like2Comments
Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to select the proper, existing Dropbox folder for years, and I first got an error that the drive couldn't be accessed. Uninstalled and reinstalled again, immediately paused syncing. Now, when I try to move the Dropbox folder in the app to the existing folder on the external drive, I get an error that files are already there. So what the heck do I do? Please help. Thank you.Solved2.1KViews1like15Comments
Taking a long time to open my Dropbox folders in File Explorer, after updating Win11
After a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolder opens quickly. Then, if I click on file, pdf or anything else it takes long time to open. If I open Acrobat or an app and select a file from Dropbox folders, that file opens normally. My Dropbox app does not run any more. I click on it, it seems it will open and then nothing. If I try to reinstall the app nothing happens. I can't uninstall the app using the instructions posted on the web site as I don't have the app on my taskbar. Can I just remove the app using Windows option to remove an app...or that is not recommended... ?3.7KViews1like37Comments
Downgraded Dropbox to basic and accidentally deleted entire Dropbox folder from my D Drive
I thought it was a full backup, not the actual folder. I see all the files (580GB) on Dropbox online. Can I download the whole lot in one go? Are they safe or will Dropbox delete them forever? I now have no access to live chat...1.9KViews1like18CommentsNew desktop app not on Mac Ventura 13.2.1
Greetings, The major Mac update has gone through automatically on all my Mac computers except one, which is an M1 running Ventura 13.2.1. It seems like it should have updated by now (mid-April 2023), but it hasn't. What could be the issue? Is there a way to force it to update? Or perhaps I should just wait longer? Cheers, MatthewSolved870Views1like1Comment
Dropbox Folders in Windows Explorer very slow
Hi, my windows 11 system, my dropbox folder became super slow. When I try to open a (sub) folder, it takes around 30 seconds to open it. I noticed it since a couple of days, I installed Bitdefender and a new graphics card/driver since then. My dropbox folder is on an external drive. Other folders on the same drive are fast. Disabling Bitdefender did not change anything. Uninstalling dropbox made the folder access fast again. I reinstalled dropbox without any effect. I also tried to fix hard links / permissions (via Account -> Support option) without any effect as well. Dropbox Version: 172.3.7538Solved1.6KViews1like5CommentsDropbox Migration to a New Mac With the New Cloud Storage Setup
On my primary computer, I keep all Dropbox files in offline mode. I've updated to the new Dropbox setup that places the Dropbox folder in ~/Library/CloudStorage. I'm wondering what will happen when I move to a new Mac in the future. In the past, the macOS transfer program would transfer all my files to the new computer's drive, and then Dropbox would reindex them (rather than having to redownload all the files from Dropbox). What will happen now with the new Dropbox setup? Thanks.Solved6.4KViews1like26Comments