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Matthew S's avatar
Matthew S
Explorer | Level 4
2 years ago

New desktop app not on Mac Ventura 13.2.1

Greetings,

The major Mac update has gone through automatically on all my Mac computers except one, which is an M1 running Ventura 13.2.1. 

It seems like it should have updated by now (mid-April 2023), but it hasn't. What could be the issue? Is there a way to force it to update? Or perhaps I should just wait longer? 

Cheers, Matthew

Desktop
Folders
Mac
Setting up the apps
  • Jay's avatar
    Jay
    2 years ago

    Hi Matthew S, thanks for bringing this to our attention.

     

    The update isn't automatically applied to computers, as the rollout is still ongoing for machines and accounts.

     

    I'd recommend waiting for the next update of the Dropbox desktop application to see if that machine will update to the newer version.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Matthew S, thanks for bringing this to our attention.

     

    The update isn't automatically applied to computers, as the rollout is still ongoing for machines and accounts.

     

    I'd recommend waiting for the next update of the Dropbox desktop application to see if that machine will update to the newer version.

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