You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question. My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the standard Dropbox folder). She recently opened a Basic account for limited professional use, which has now grown and in need of an upgrade. Up until now, she's only accessed it through her browser. Ideally, this account can be synced to her laptop, along with the personal one, while keeping the two accounts clearly seperate. I've gotten as far as discovering that one can *link* a Personal and Business account, which seems to do exactly what we want, but I'm confused on which exact plans have the capability. Per this page, the Business account for individuals is the Professional. But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard. This first screenshot's description makes it sound like the Professional account is not a Business account, when it is clearly listed under Business in the second screenshot... Help! Also, just to confuse matters, we already upgraded her professional account to a Plus account, but I think I can easily upgrade further if needed. Last, if anyone has experience with linking personal and business accounts -- is it pretty easy and foolproof? I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal. Too much fiddling with the app, or logging in and out, will only create confusion. We're on macOS, if that makes any difference. Thanks for any and all help!
Can't sign in to team account
Hi, I'm using a private dropbox account and received an invitation for the company I work with. When I want to add a team account I get the (error) message: "Sign in to a team account". The accounts are all basic plans. A colleague of mine has the same setting and it worked. Best
Double Charge on Bank Statement
I have one account. I use the app on my phone from the Apple store and sync my photos for editing on my laptop. I’ve just now noticed I have double charges on my statements. One from Dropbox today 06 Jan 2022 and one on the 03 Jan 2022 so only a few days apart. Why am I being charged twice? I’m just wishing someone can give my money back since I’ve been paying twice. For a few months now.
