You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Nemanja604
6 years agoExplorer | Level 4
Separating Personal and Business account
Hello,
I'm connected to the business account as a team member and I have a personal account connected to it (just switched to Professional plan). I would like to separate the two. I'm not having any luck doing that by myself.
So the ideal scenario would be to have my very own Professional Account regardless of the Business Account.
Thank you,
Nemanja
Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.
If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that Mark provided above.
- MarkSuper User II
Hey Nemanja604
Do you mean you can access both accounts via the computer or website at the same time?
If so you are fine - they are not connected in any other way. It is simply a way for the software to allow you access to multiple accounts in one safe place. You can split them if you want, but, then you can only access either your work account OR your personal account on your mobile/computer at one time.
- Nemanja604Explorer | Level 4
Thanks for your reply @Mark!
Not exactly what I mean. I just want them as separate entities. If, for example, I leave the team of that company that owns a business account, and the admin removes me, I'm affraid I wont be able to access my personal data. Being able to use both at the same time is not mandatory. I use it locally mostly anyways.
I remember that I couldn't do that 2 years ago, when I created personal DB with membership, but I was hopping its possible now. I wanted to create my account, but dropbox wouldnt let me do it if I didnt connect the business account...
If this is the case: "It is simply a way for the software to allow you access to multiple accounts in one safe place." then it seems I'm good, but my experience from 2 years ago is why I was asking to separate them.
- RichSuper User II
Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.
If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that Mark provided above.
- VH21New member | Level 2
Issue: I have a personal dropbox account to which was shared several business folder links. Today, I received a notice to create a business account from a business team member. I did so using my @businessname.com email address. Now, my personal files, and only my personal files, are in my business account and in my personal account are all the shared business files plus an archive file of my personal account with nothing in it. Can anyone help me swap my files around?
- NancyDropbox Staff
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!