You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mass Deletion - Alert page, File Activity log, and admin Content view need more information
Trying to undo a mistaken Team Folder move outside of Dropbox, in a Team account. - There is an alert athttps://www.dropbox.com/team/admin/security/alerts/which lists the affected folders, their size, and number of files, and the date of deletion. However, there's no way to see the containing folder path (mouseover the folder for a tooltip would be nice), and clicking the folder name/icon should go to the containing folder underhttps://www.dropbox.com/team/admin/team_folders/home/in order to restore the file. Instead the only action option on this page is "Check team activity to see all files". The blue Restore button just goes to the same view, instead of providing the ability to undo the entire action. - The Activity view athttps://www.dropbox.com/team/admin/activitydoes provide path tooltips for some activities, but for the Activity type "Removed user/group from shared file/folder" or "Deleted shared folder from Dropbox", does not provide the containing path. An export of the log also does not. This makes locating the folders to restore more difficult. - The admin Content pagehttps://www.dropbox.com/team/admin/content/homeis effectively a file browser, but quite limited even compared to the default Dropbox file view. Especially, there is no Date Modified, and viewing the Deleted Files, there's no Date Deleted which would be very helpful.
Camera uploads organizing: adding folders in that folder.
I need to know specifically how to organize photos and videos in the CAMERA UPLOAD folder. If for example i create a VIDEO folder in the CAMERA UPLOADS folder while on my DESKTOP PC and then move all movie extensions to it, will that sync so that my ONLINE Dropbox copy of CAMERA UPLOADS looks the same (would both now have a folder called VIDEO containing all the movies)? Second, IF I DO the above, will dropbox then sync those same files back in from my phone (assuming it does not see them as they are in a new folder within CAMERA UPLOADS called VIDEO) or, does it only import into the dropbox CAMERA UPLOAD folder the new photos i take with my phone? Thank you A third possibility is that it is allowing creating of the new folder called VIDEO in to the folder called CAMERA UPLOADS but not actually moving those items. Just showing them in there....
The Automation feature does not work for me - nothing happens when files are added to the folder
I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand. 2nd I'd like to make it clear automation has never worked for me. All the other messages I've seen here regarding automation have to do with the fact it has stopped working, or it partially works. It's never worked at all for me. All I'm trying to do is simple audio file conversion. I want everything converted to Mp3. I have the automation set, and when files are added, nothing happens. I've tried dragging files straight to desktop page, I've tried moving files in from the smart phone app, I've tried different browsers, same result. No, I haven't tried clearing browser cache, because never once in my life has that ever worked when it was suggested as a potential fix, so I don't bother with it. I've tried creating the same automation in different folders, I've tried creating a new folder with the automation enabled from the get-go. Nothing works. Just for experiments sake, I also tried to setup a different kind of automation to rename the files, to see what would happen. That doesn't work either. I am willing to clear browser cache if someone REALLY thinks that's the solution here. The only way I'm able to convert the files is manually. I'll right click the file and select "save as" -- "Mp3". Then it will convert immediately. Below is a screen shot of the automation I've created. Again, thank you to anyone who offers some assistance.Audio transcription malfunction, hard line breaks partway across every line
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this. The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with. Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?
I'm unable to rename a file after copying it from another sub-folder on my Mac.
Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolder on my Sonoma 14.5 Mac, (Dropbox v199.4.6287) and then I can't rename the file. This doesn't happen every time, but has happened a couple of times in the last 4 months since Jan 2024, and may have started happening before that. Other files in the same folder have the Dropbox Quick Actions context menu items when I right click on them. This file does not. I can open the file, change contents, and save, and that works. I can copy the file with a ctrl-c / cntrl-v in the same folder, and then the copy of the file appears to inherit the same problem, I can't rename it either. I can delete the file. A menu item "Do not sync" is not available in the right click menu for this specific file, although not in the Dropbox Quick Actions section of the right click menu. If I quit the Dropbox app, still can't rename the file, start Dropbox back up, still can't rename the file. Force quitting the Finder, which then automatically restarts, all the finder windows ... does work! So letting others know this is a workaround for this problem rather than rebooting the whole computer, which also works. But this does appear to be a bug around something with file copying in Dropbox folders, unless it's a Mac OS level bug. I noticed after restarting the Finder that the little green circle with the check-box next to the filename is back, which wasn't showing before, so there was something going on with Dropbox integration with the finder perhaps.Tagging while using Dropbox App & online
I’d love to be able to add tags to each of my photos, while using the app. I’m a sports photographer and it would be great if I had the ability to quickly add a tag for each player the way I’m able to add comments to each photo. I can do it on my desktop, but that is also very clunky. There’s got to be an easier way to see a reasonably sized photo while adding a tag.
Feedback and issues with Dropbox client
This has to be one of the buggiest clients I have used. File management is terrible. Slow to rename, move folders and then the constant freezes of buttons and changes. Any tips on how to fix this? Using the browser version to organise files but I've had such a terrible experience with video file management, upload using File Transfer with incredibly slow and failing uploads. As soon as I have completed this project we certainly won't be coming back to Dropbox
We reorganized our online-only files and now they're gone.
Dear all, We recently encountered a critical issue during a folder reorganization within our company Dropbox account. Specifically, while moving contents available online only, nearly all online-only files disappeared. The folder structure in question is as follows: Dropbox > A. Admin office > 2 - Admin support > 2- General affairs Prior to November 1st, this folder held approximately 56 GB of data. Following the reorganization, only 2.44 GB of data remains. We need assistance in restoring the folder to its state as of November 1st to recover the full 56 GB of files. Could you please advise on the steps required to restore these files? If restoration services incur a fee, we are willing to proceed with a paid recovery option. Thank you very much for your prompt response and assistance.
