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Passwords
20 TopicsNot receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've addedno-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter13KViews1like77CommentsI can't reset my Dropbox password, as I don't remember the password of my email either.
Hello, is it possible for the Dropbox team to please reset my password so I can access my other Dropbox account please. I received a message to reset it via my email but I don't remember my email password either. So I'm asking please can the team reset it on your end, I have a lot of pics and vids that I can't afford to lose, thank you319Views0likes4CommentsI can't delete the Dropbox account I set up with Google due to the lack of password
Hi, I am trying to delete my Dropbox account. It was created with a Google account and I can sign in fine. When I try to delete, it prompts for a password. I am unable to create a password. There is no "send email" option that's listed in the instructions. I have tried Google Chrome, Microsoft Edge and the iOS app. When I try "Forgot my password" in Dropbox, no email comes through. https://help.dropbox.com/account-access/delete-account623Views0likes5CommentsI can't sign in with my paid account, as I'm not receiving the password reset email
Hi folks-- I can sign in with my Dropbox free account, but I cannot sign in with the account that I pay for. I use "forgot password" and then ... never receive any email notification despite checking all emails including spam folders. Thank you.361Views0likes1CommentMy templates and history of signed documents have disappeared after resetting Sign password
After resetting the password as recommended after the Dropbox Sign security incident. All the account data has disappeared, including the contracted plan and my payment method. It looks like a newly created account.948Views0likes7CommentsUpdate (not reset) password on phone
I went to Dropbox on my PC and changed:reset my password. No problems there, all good. Now I want to get on my phone and update it to match. How do I do that? I do not want to RESET it again; I just did that on PC. I just want to UPDATE the pw to match. Cannot find any instructions on that.Solved4.8KViews1like3CommentsNot receiving email for resetting password
Hi Dropbox. I'm not receiving password reset email (or any emails for that matter). I've added noreply@dropbox.comto my contacts, and triplechecked, that my email address is correct, but nothing seems to work. I've been in contact with the dropbot, but without luck. I forgot my password, but is currently logged in from my pc. However, I can't change my password, when I don't know the old one, and I would like access from my phone as well. Please help me, to receive the emails, thank you!466Views0likes4Comments