You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Promotions
138 TopicsHow can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and aDropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has changed I need to cut some costs while I seek new work. I want to keep my subscription but want to take advantage of this offer I'm entitled to. Could someone let me know if they've been able to do this? When I click Redeem Offer it says I already have a Dropbox Plus plan. I've been paying for Adobe for 30 years and Dropbox for 15 years. Many thanks! https://creativecloud.adobe.com/cc/discover/article/creative-cloud-perks?promoid=T32PLP96&mv=other&locale=en-AU3.1KViews4likes42CommentsDeleting files then permanently deleting doesn't free up space!?!
Hi, I've seen others with the same issue. I had promotional space added to my account. I used up quite a lot of this space. When my promotion ran out I was naturally over my quota. I then logged on online using the web interface and deleted live files. This had no effect, the amount of used space is not decreasing regardless of what I delete. I tried to permanently delete them but this also had no effect. I thought that perhaps it was because the data was kept on my sync'd devices, so I disassociated all devices, again this had no effect. I looked in depth at every support article online, nothing provides any insight or resolution beyond what I have tried and had no success with. Now either I buy more space or I can no longer upload to Dropbox. It has been weeks with no difference. I have contacted support but I get automated responses to look at their knowledge base, which I had naturally done before but tried again. No Luck. Please help. As Albert Einstein said, insanity is doing the same thing over and over and expecting a different result.” Dropbox are sending me insane! I have one more option. Delete everything so that there is literally nothing in my Dropbox, but I would imagine given the above that it would make no difference and no one is helping!Solved13KViews3likes11CommentsBlack Friday deal for Family plan?
I'm on a monthly Family plan with 2TB of storage and was wondering if anyone knew of an upcoming Black Friday/Cyber Monday sale. I'd like to switch to yearly billing, and I know many companies offer larger discounts on yearly plans during BF/CM, so I was thinking this would be a good time to do so if there was going to be a good sale. I see there's a generic discount baked into switching to yearly, but I'd prefer to snag a lower sale price if possible.Solved6.7KViews2likes3CommentsDropbox harassing me and scaremongering
Dear Dropbox, I am being constantly harassed by you, to encourage me to upgrade. For over 4 years, I get regular emails, saying "You’re almost out of space!" you tell me, and sometimes it is "YourDropboxneeds more space!", or "COURTESY REQUEST: We're contacting you about yourDropboxcapacity!" But recently, your emails have become borderline harassment and scaremongering."Open ASAP: We're reaching out to notify you of your limitedDropboxcapacity!" you said last week. Today it is "Eligibility confirmed: Chris, you'll lose access to your files if you don't act soon!". The email goes on to say: "Even adding just one more file might stop your account from syncing and being able to access them when you need to." Dropbox, your language and pushiness to upgrade is ridiculous. I'm using 10.45 GB of 12.13 GB storage on a free plan.My files are NOT about to stop syncing, and I will NOT suddenly lose access.This is because I stopped using myDropbox as my primary cloud storage provider years ago,after your Plans became too expensive. Perhaps I would consider upgrading my account if the Plan fees and benefits was reasonable, but your marketing and sales emails are so aggressive!! Can somebody please explain the excessive and agressive emails? Chris1.5KViews2likes3Comments1 year 100gb promotion
Hello, I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year. Thanks!Solved9.4KViews2likes7CommentsBe able to gift a subscription or storage to another user.
Bringing this idea back from a few years ago to see if there is more interest now. In time for the holidays, it would be great to have a ‘gift card’ option to purchase extra storage or a pro subscription for family and friends.40Views1like2CommentsI couldn't redeem the 100GB promotion on my new Acer laptop.
Hello Team, I recently purchased a new Acer laptop and signed in using the drop box icon on the task bar but still i could not avail an storage space of 100 gb as it was displayed and rather got an basic account of 2 gb. Please look into this and get be a solution. Appreciate your help888Views1like12CommentsHow to purchase Dropbox Plus license keys?
Does anyone know where it is possible to purchase the Dropbox Plus License key? Our organization would not like to share their payment details with individual users to purchase their accounts. The best solution if for the admin. to purchase the keys, so employees can activate them individually. Here is the website link where you can redeem a key for Dropbox Plus https://www.dropbox.com/pro/redeem_key, but where can you buy them? Thanks, John1.4KViews1like1Comment