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JavierCanada's avatar
JavierCanada
New member | Level 2
4 years ago

1 year 100gb promotion

Hello, 

 

I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year.

Thanks!


  • JavierCanada wrote:

    What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??


    If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    JavierCanada wrote:

    What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??


    If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.

    • JavierCanada's avatar
      JavierCanada
      New member | Level 2

      Thanks! So if I always stay under 100GB I can make use of my storage (without syncing) regardless if I don't plan to upgrade, right?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Hi JavierCanada 

         

        Not quite because once the free promo expires your quota will drop to 2gb (higher if you have other increases from places like www.dropbox.com/gs). 

    • xRuruu's avatar
      xRuruu
      New member | Level 2

      can i dowload my 25gb files after 1 year expired promotion ?, or it can not be downloaded ?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi xRuruu, no files will be deleted when your promotional space expires. You can still access and download your files.

         

        However, any edits or new files will not sync to your account if you are overquota.

  • meemeemux's avatar
    meemeemux
    Helpful | Level 6

    yep. after your promotion expires you will be on 2gb. however I always like to keep my storage at a bear minimum because my mac's old

  • xRuruu's avatar
    xRuruu
    New member | Level 2

    i already have 100 gb bonus space from buying an acer laptop, then it said 1 year after i claimed the promotion,
    but my question is what happen if my Files that 25 Gb on DropBox has  Expired ?, Can i  still download the 25 GB of Files ?, or it can not be Downloaded or it will Deleted ?

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