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239 TopicsFolders showing up empty when I send a link to someone
This has only been happening to me within the past week, but it is really hurting my business. I am always sending a folder with either video files or photos. Generally people are opening the link on their phone with the intention of saving them to their phone. Basically what is happening is when I send someone the link to the folder, for them it either says that the folder is empty, or it shows the files but when they click on them it says the file type is not supported and so they can't view them or save them. This seems to happen whether they are using the Dropbox app or they open the link using Safari. The same thing also happens if they try to open the link to the folder on desktop. Also it should be noted that I upload the files via the Dropbox website, and I know they are all synced before I send the link because I check on the app on my phone before I copy the link. I have double checked and I know I am sending them the correct link and near the link when I copy it it literally says "anyone with this link will have access to these files" but I guess that is not the case for some reason. It also doesn't seem to matter if the person is signed in to their account or not. Any idea on why this is happening? Need to fix it ASAPSolved8.5KViews3likes38CommentsLooping videos permanently
Hi, I use drop box to send exercise videos to senior clients. It seems like you have to loop a video every time you use it. Can you implement a setting where the video will automatically loop every time it is played? This would be incredibly helpful. Thank you!193Views0likes1CommentWhen I upload my images to Dropbox, it COMPLETELY changes the color.
When i upload my images to dropbox, dropbox COMPLETELY changes the colour and adds a strange blue/yellow filter It’s definitely a dropbox issue and does not lie with the files themselves as no other server does this4.5KViews0likes14CommentsCorrupted Word Documents
I am at my wit's end! I didn't realise that DropBox would corrupt files. I now have several Word documents in a folder that I need for my course work assessment which are no longer Word documents and which won't open. I'm actually really worried - I trusted DropBox and am actually thinking I shouldn't have...Can anyone tell me what has happened please? Also my tutor is unable to open the PDF files - they open with a padlock and are so tiny he can't read them...he is one of those listed as being able to open them (TM ). Please help me - I need all this for my assessment and am now seriously worried. Thank you.Solved6.7KViews0likes24CommentsWhen previewing audio files on Dropbox, the playback skips or drops out. Any ideas?
Hello, just wondered if any other music tech-y people have had any trouble with glitchy audio files when using Dropbox to share them? A track that I have mixed and bounced down on my studio pc, which plays fine with no problems, once shared On DB if you listen to the track on a different device it is full of digital glitches and audio dropouts. Any ideas?12KViews2likes74CommentsAdobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any updates or solutions folks have found? thanksSolved22KViews8likes102CommentsDropbox Link Broken When Overwriting File
Hello I've been having problems lately when overwriting files on Dropbox. It used to be that when I'd overwrite a PDF exported from Indesign, the file location and link would stay persistent. But as of late, DropBox has been generating a new share link each time I overwrite the file, breaking the old link in the process. I'm not sure if this is some new version control feature but it's incredibly frustrating because the original link is used for review and commenting. When the file is overwritten the comments and discussion are gone and all that's left is a page saying that the file was deleted. Can someone please help me get to the bottom of this issue.3.3KViews0likes20Comments