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downgrade
4 TopicsI downgraded back to Basic from a trial but can't share folders "unless you're an administrator".
Hi, I downgraded my account a little while ago from trial to basic, but the problem is that it's left somewhere that folders can't be shared... unless you're an administrator, which no longer exists. How can I restore the option that everyone can share the folder from the basic account? thanksSolved781Views0likes2CommentsDisbanding my account to downgrade
I need to disband my team and downgrade my account to an individual plan. I only need one license and static access to our data going forward. I am the admin of the account. I tried following the instructions in the help desk article here:https://help.dropbox.com/account-access/locked-state#disband,but after step #3 I do not see a red banner (#4) to get to the next step, "see next steps." Any ideas how I can get here to complete the process?540Views0likes1Comment