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dropbox essentials
7 TopicsHow can I convert my Dropbox account from personal to Business Essentials?
I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks. I don't see any help or threads on this. I see articles about convert from personal to team member, but that's not my situation.59Views0likes11CommentsWhy is Dropbox duplicating my last name in e-signature requests?
Just to give some context, I have the Essentials subscription for Dropbox, and in my settings, my last name is only entered once. So, I’m confused why it keeps showing up twice in the emails it sends. For now, I’ve removed my last name from the settings to stop the duplication, but that’s really just a workaround, not a fix. Has anyone else run into this?11Views0likes1CommentI would like to cancel my subscription and get a refund
I subscribed to Dropbox Essential annually last year, but I hardly used it. Thus, I wanted to unsubscribe, but It was billed this morning. I can't find a way to do it on Dropbox support pages. The credit card billed for the subscription does not belong to me but to my organization. Could anyone tell me how to cancel this billing and subscription and refund it as soon as possible?35Views0likes1CommentDropbox Professional vs Essentials plans
Hi! I'm getting confused about the Professional vs the Essentials plan. On the Dropbox site it says for either plan that it's more advanced than the other. That couldn't possibly be true? It seems both are priced at 199 USD per year. So which one is actually better and is one fully contained in the other? https://help.dropbox.com/plans/dropbox-professional https://help.dropbox.com/plans/dropbox-essentials Thanks in advance for your feedback. -T.190Views0likes7CommentsHow to download and work on my Adobe files locally? Do I simply download them?
I'm a designer using Adobe CC (indesign, photoshop etc). I was introduced to Dropbox by a client and found it really useful but I now have an issue. I've just had a new hard disk on my MacBook Pro and so before it went away I backed up all my work online. Great! Now I want to work on some folders/files - how do I go about working on these without downloading all my assets? I've tried to download files but indesign will not open them (maybe an issue with linked files?) Its worked so seamlessly in the past am I missing something48Views0likes3CommentsWhy Watermark Automation Is NOT working?
Hi, I have the professional essential plan, and I added watermark automation into the folder including all subfolders. I also adjust the size, color, and opacity to make sure it will show up. However, none of the photos in the folder was watermarked. I have to go into each folder and added the watermark manually which doesn't make sense at all. Can anyone tell what I did wrong? Thank you!11Views0likes1Comment