Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

CatMasa's avatar
CatMasa
New member | Level 1
2 months ago

How can I convert my Dropbox account from personal to Business Essentials?

I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks.

I don't see any help or threads on this. I see articles about convert from personal to team member, but that's not my situation.

dropbox essentials
Plans
upgrades
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Welcome aboard our Community, CatMasa! Let’s check this. 

    Do you mean that you’d like to upgrade your Plus account to the Essentials plan showing here? 

    Let me know and we’ll go from there.

    • CatMasa's avatar
      CatMasa
      New member | Level 1
      2 months ago

      Yes, I'd like to now how to do that. Essentials is not listed on my upgrade page, as discussed above.

  • CatMasa's avatar
    CatMasa
    New member | Level 1
    2 months ago

    Yes, correct, tks.

    In my current account on the upgrade there is a plan option called "Professional," but it doesn't say Essentials and doesn't mention signatures. Tks.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Thanks for clarifying! Are you not seeing the Essentials plan, even if you log in to your Dropbox account via another web browser?

      • CatMasa's avatar
        CatMasa
        New member | Level 1
        2 months ago

        I tried a different browser. The plan options are the same. Plus (current plan), Professional ($199/yr) or Standard ($180 per user per year).

         

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!