You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can we upload live photos through Camera Uploads?
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they need to solve for Live Photos, they have been around since 2015 so it’s not a new function. Please prioritise a solution to upload and then restore Live Photos.
"Upload couldn't be completed" error when uploading a .mov 46 GB file from the iOS app
i recorded a podcast on my iphone but when i try to upload it on the dropbox app so i have it on my pc to edit, i keep getting the same error saying the upload couldn't be completed and that the file may have been deleted. any help would be greatly appreciated!
Unable to select folders for upload from iphone, only files
I'm looking to upload a large collection of photos and videos from my iphone to Dropbox, but they're all stored within the Files app instead of the Photos one. I've added Dropbox to the Files app and have tried to click and drag the files to Dropbox but it says I don't have enough space on my iphone to do this. Freeing up the space isn't an option because it's a rather large amount of photos and videos, and freeing up space is the reason I'm trying to do this in the first place. I have attempted to use the uploading option in the Dropbox app itself, but it doesn't allow me to select folders, only files. And selecting each file individually isn't an option because we're talking about thousands of photos and videos seperated into a bunch of folders based on dates, events, etc. Trying to just copy the folder in Files and paste it into Dropbox only gives me an Empty folder, and when I attempt to hold click on the main folder in Files, click share and then "Save to Dropbox" the Download button that appears stays gray and unclickable no matter what I do. I have plenty of storage space available on Dropbox so that shouldn't be an issue either. I went with Dropbox because it has proven to be easier than iCloud for me to access and manage files related to school and work from my PC as well, but if I can't get this phone stuff to work then Dropbox isn't going to be an option for me.
Camera Uploads not uploading all photos on iOS
I have recently noticed that not all photos from my Camera Roll have been uploaded during the "Camera Uploads" process. it seems that photos that I add to my camera roll from a message someone has sent me do not seem to be uploaded. I am now worried that I may have lots of photos that haven't gone up to Dropbox but I don't know which ones !! Does anyone know why not all photos are going up ?????????? I have an Iphone 11 Pro Max with IOS 16.1.1
Error message "couldn’t communicate with a helper application" when trying to move a folder
Hi, I'm trying to move a folder that contains folders with photos in it from my dropbox to Files App in iPad. Previously it worked wonderfully and i can move them just fine. But, now after i updated to the latest iPad iOS 16.1, i can't move folders from my dropbox to my iPad in the File App. It still works when moving the picture directly though but its a pain to create the folder manually my self. I've tried restarting my iPad, delete my dropbox and re-installing them, and reconnecting them all those stuff but still got those error when moving a folder. Any idea how to fix it? or is it a bug in the iPad iOS 16.1?