You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Shinker's avatar
Shinker
New member | Level 2
11 months ago

Unable to select folders for upload from iphone, only files

I'm looking to upload a large collection of photos and videos from my iphone to Dropbox, but they're all stored within the Files app instead of the Photos one. I've added Dropbox to the Files app and have tried to click and drag the files to Dropbox but it says I don't have enough space on my iphone to do this. Freeing up the space isn't an option because it's a rather large amount of photos and videos, and freeing up space is the reason I'm trying to do this in the first place. 

 

I have attempted to use the uploading option in the Dropbox app itself, but it doesn't allow me to select folders, only files. And selecting each file individually isn't an option because we're talking about thousands of photos and videos seperated into a bunch of folders based on dates, events, etc. Trying to just copy the folder in Files and paste it into Dropbox only gives me an Empty folder, and when I attempt to hold click on the main folder in Files, click share and then "Save to Dropbox" the Download button that appears stays gray and unclickable no matter what I do. I have plenty of storage space available on Dropbox so that shouldn't be an issue either. 

 

I went with Dropbox because it has proven to be easier than iCloud for me to access and manage files related to school and work from my PC as well, but if I can't get this phone stuff to work then Dropbox isn't going to be an option for me. 

  • Aniri's avatar
    Aniri
    New member | Level 2

    Sorry not sure how resolve this. Experiencing the same issue. Not able to select folders for uploading from my iphone only files one at at a time. Not able to select multiple files either. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Shinker and Aniri, thanks for your posts here.

     

    We really appreciate your feedback on this.

     

    At the moment it's possible to upload entire folders only through the Dropbox website or the desktop app, not the mobile app.

     

    I have however passed your comments along to our team, so thanks for bringing this up.

     

    Let us know if you have any more questions.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!