You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
passwords
29 TopicsI can't access any of my 3 email addresses to get the one-time code.
I made this over 10 years ago. I have been trying to get access to 3 of my email addresses, gmail, but its a lost cause. I am trying to recover all the music me and my friend made, he passed away in 2022. I cant get this code. I have a different phone, computer, email address, everything. Please help me get in. Honestly i think i have like 3 accounts on here lol.41Views0likes7CommentsNot receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've addedno-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter13KViews1like77CommentsI can't reset my Dropbox password, as I don't remember the password of my email either.
Hello, is it possible for the Dropbox team to please reset my password so I can access my other Dropbox account please. I received a message to reset it via my email but I don't remember my email password either. So I'm asking please can the team reset it on your end, I have a lot of pics and vids that I can't afford to lose, thank you322Views0likes4CommentsNot receiving Verification and Forgot Password email
everytime i opened dropbox web, a red box came up and said i need to verify my email. but when i click sent verification email, i got nothing. i've checked my spam. plus, i forgot my password, and the email for recovering password doesn't come through either. but weirdly, i have sent a community comment in dropbox forum a while ago with the same email address and the notification of "ranking up in dropbox community" came through. so, it's definitely not a problem on my email.Solved6.5KViews0likes56CommentsI can't delete the Dropbox account I set up with Google due to the lack of password
Hi, I am trying to delete my Dropbox account. It was created with a Google account and I can sign in fine. When I try to delete, it prompts for a password. I am unable to create a password. There is no "send email" option that's listed in the instructions. I have tried Google Chrome, Microsoft Edge and the iOS app. When I try "Forgot my password" in Dropbox, no email comes through. https://help.dropbox.com/account-access/delete-account626Views0likes5CommentsI can't sign in with my paid account, as I'm not receiving the password reset email
Hi folks-- I can sign in with my Dropbox free account, but I cannot sign in with the account that I pay for. I use "forgot password" and then ... never receive any email notification despite checking all emails including spam folders. Thank you.364Views0likes1CommentMy templates and history of signed documents have disappeared after resetting Sign password
After resetting the password as recommended after the Dropbox Sign security incident. All the account data has disappeared, including the contracted plan and my payment method. It looks like a newly created account.953Views0likes7CommentsUpdate (not reset) password on phone
I went to Dropbox on my PC and changed:reset my password. No problems there, all good. Now I want to get on my phone and update it to match. How do I do that? I do not want to RESET it again; I just did that on PC. I just want to UPDATE the pw to match. Cannot find any instructions on that.Solved4.8KViews1like3Comments