You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I bought the Plus plan but my account wasn't upgraded. I'm getting an error message as below.
I paid via the website with Amex and the money has been taken. I went to settings, restore purchases and the message came up Unable to restore purchases . The operation couldn't be completed NSURL Error DOMAIN error 409
Folder Customization - Colors, Icons, and More
Wouldn’t it be amazing if we could customize our Dropbox folders to make them more visually appealing and easier to organize? I think adding more options to personalize folders could make a big difference, and I’d love to hear what others think about this idea! Here are a few features I’d suggest: Folder Colors: Imagine being able to color-code your folders—so much easier to spot what you need at a glance! Custom Icons: A simple icon, like a music note for your playlists or a book for your eBooks, could make folders feel more intuitive. This icon could be applied to the already existing folder image, or replace the folder with just an icon. Upload Your Own Images: Personalize your workspace with photos or unique images as folder covers—practical and fun! These tweaks wouldn’t just look great; they’d make organizing and navigating files so much smoother. Plus, other platforms already offer similar options, and it would be awesome to see Dropbox join in! If you think these features would be helpful, let’s make some noise and get Dropbox to consider them. What are your thoughts? Do you have other ideas for folder customization? Let’s chat in the comments and show the Dropbox team how much we’d love this!
I can't access my photos, as I'm being asked to upgrade my Dropbox account.
I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on something called "Dropbox" It was free and safe. What a fool I was. Over time it said my account was "getting " full so I deleted as many things as I could and things were fine. Then without using my account much at all I went to it and it says it's full and I have to pay a large sum of money, which I don't have, in order to get into my account. It seems like kidnapping. If I were to pay the money I don't even know if I could get my photos back without deleting them all. The only thing I can think of is, paying the ransom, downloading the photos to my hard drive, moving them to a USB (my PC is old and I can't fit in a USB and a wireless USB in at the same time) and terminating my account. Even then I'm afraid I will lose everything because it says that by terminating your account all of your data will be deleted. I really don"t know what to do. Wow, do I feel like u sucker.
Upgrading business free trial
Hi, I am about to lose my mind with Dropbox. I signed up for the business free trial, and then was out of storage so wanted to upgrade to the actual plan, went through and added payment then it still does not let me upgrade my account. It shows that i have the storage but i'm not able to use any of the features, and when i send out links they all show temporarily disabled? I have no access to chat support, so need a ticket created ASAP why does dropbox not have any support phone #?
Upgrade went to the wrong account
Hello! My Dropbox today was connected to the work computer. So my boss payed for the Dropbox Plus plan, as he thought that was for his Dropbox. We have called the bank and they had cancelled the payment, because I really don't need this Plus plan. So I will inform also Dropbox staff here, as I haven't found any other place where I can contact.
