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Forum Discussion
Solved
".7z files can't be previewed" message
I have always been able to preview and extract .7z files on Dropbox. They are small 15 kb or less size files. Today when I attempt to access a .7z file, I am receiving the message ".7z files can't be...
I updated to version 348.2.4 and have same result.
- Mark
Super User II
How are you trying to preview? Website or app on mobile?
If I go to dropbox.com and I select a 7z encrypted file that is password protected I get a message that it cannot preview a password protected 7z file.
If I go to dropbox.com and I select a 7z file that is not password protected I am able to preview the 7z file.
If I use Windows Explorer and I select the 7z file on the dropbox drive, either password protected or not, I can extract the 7z file.
If I use the Dropbox App on Android (tablet or phone), I cannot preview either password protected or non-pw protected 7z files.
My only recourse now on Android is to download the 7z encrypted file and then unencrypt the file. Then delete it. Not a very clean solution.
In the very recent past I could use the Dropbox App to preview 7z encrypted and pw protected files. I did this all the time. Something has changed.
Interestingly I can store a 7z encrypted password protected file on google drive and open it with the Zip Extract App that integrates with google drive so that it is a single step process.
Any reason why this has changed for Dropbox App on Android when Help Center states that 7z can be previewed?
