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Forum Discussion
Being notified when someone downloads your files
Hi, Anyone have any info on this:
I used to get notified if some files I had shared were downloaded by the recipient.
I don't receive those notifications any longer. I did in 2020-2021.
Is there anyway to see or be notified if my files are downloaded by someone?
If not, why was that service cancelled.
I have a professional account.
G
- Jay
Dropbox Staff
Hi gary5, thanks for bringing this to our attention.
Could you check what notifications you have enabled on the Dropbox site?
This will help me to assist further!
Thanks. I have all notifications checked. Including activity in shared folders. I was receiving notifications like the image below. Are these no longer being
sent to dropbox users?
[personal information removed per the Community's Guidelines]
- Nancy
Hi from me as well, gary5!
Can you please clarify if you're referring to the emails you should be receiving each time one of your Transfer files gets downloaded? If yes, then this should still be possible and you can also check your Transfer stats via this page.
Let me know if that seems to help at all.
Hi, Anyone have any info on this:
I used to get notified if some files I had shared were downloaded by the recipient.
I don't receive those notifications any longer. I did in 2020-2021.
Is there anyway to see or be notified if my files are downloaded by someone?
If not, why was that service cancelled.
I have a professional account.G
[personal information removed per the Community's Guidelines]
