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Forum Discussion
blue circle syncing icon not showing
The blue circle icon that indicates my file is syncing doesn't display at all in the Dropbox desktop app. The green sync completed icons do appear, however.
I tried uploading a 1.5Mb file. Dropbox indicates that it will take one hour to upload and sync.
To test whether upload/syncing is working at all, I tried uploading a 17Kb file. It was fine.
Since I had experienced very slow upload/syncing speeds a few days ago, I had done the following:
1. Reinstalled Dropbox.
2. Ensured that the Bandwidth preferences, Upload Rate is set to Don't Limit.
I also re-tried uploading the file via the Dropbox web site. The blue circle sync icon does display in the web site version. The View Details of the file sync keeps showing varying time durations of how long the upload will take as well as what percentage of the file has been uploaded. The file got to 50 per cent uploaded and showed that it would take less than 10 seconds left to complete uploading. Now the file has gone back to 25 percent uploaded and has 9 minutes left.
Interestingly, it only took less than 1 minute to upload the same file into Google Drive.
I am running Windows 10. Using Dropbox version 44.4.58
Please help me figure out why blue circle syncing icon doesn't display in the Dropbox desktop app for Windows 10.
- The blue icon will not appear online for the website OR if you are using the mobile version of Dropbox from the app store.
It will only appear if you use the 'full' version which has created a 'Dropbox' folder.
www.dropbox.com/downloading may also help. Make sure you give it full admin rights
- Mark
Super User II
The blue icon will not appear online for the website OR if you are using the mobile version of Dropbox from the app store.
It will only appear if you use the 'full' version which has created a 'Dropbox' folder.
www.dropbox.com/downloading may also help. Make sure you give it full admin rightsHow do I ensure that when I reinstall Dropbox that I give it full admin rights? I don't recall seeing this option (I'm not technical).
BTW - thanks for the link to www.dropbox.com/downloading. I've now downloaded the Dropbox desktop app for the 3rd time. I've unlinked and relinked the Dropbox desktop app to my computer. I've also ensured that the Preferences are set so that the 'Start Dropbox on system startup' is checked.
I now get another alert message that says "Please reinstall Dropbox to fix all your syncing problems".
Unfortunately none of the solutions have worked so far. I've reinstalled Dropbox desktop app 4 times now. I also increased the Bandwith preference to 'No limit', in case it's a slow upload speed issue.
I guess I'll just have to accept that 'no icon' replaces the 'blue circle icon' and have faith that syncing is, in fact, taking place.
