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Forum Discussion

yagami_kyo's avatar
yagami_kyo
New member | Level 2
2 years ago

Cannot download folder from dropbox by searching

I found that when I use the searching function to search a folder, it can show the result correctly, but when I try to download the folder, the browser is no respond. When I click to the folder and s...
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waqar11's avatar
waqar11
Explorer | Level 3
2 years ago

Oh my dear sorry to hear that. I understand that you're having trouble downloading a folder that you found using the search function in Dropbox. I'm happy to help you with this.

Here are a few things you can try:

  • Clear your browser's cache and cookies. This can sometimes help to resolve issues with loading pages or downloading files.
  • Try downloading the folder from a different browser. If you're using Chrome, try using Firefox or Edge.
  • Try downloading the folder from the Dropbox desktop app. If you don't have the desktop app installed, you can download it from the Dropbox website.

About View, download, and export

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