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Forum Discussion
Cannot open excel files on my Mac, files aren't corrupt.
I cannot open all of my excel files in my Dropbox. Everything was fine yesterday, and I still worked with all my files. But today it cannot. The files weren't corrupt, I tried to open in downloads folder and everything was fine.
I have already reinstall the app, but still cannot be opened.
Maybe someone can help me about this problem, thank you.
- Jay
Dropbox Staff
Hi nabillaamalia, thanks for messaging the Community!
Are the Excel files marked as available offline in your Dropbox folder?
This will help me to assist further!
- Yes sure. I don’t know what’s wrong with the files or the Dropbox, this is my very first time cannot open my files
- Mark
Super User II
Do they open if they are outside of the Dropbox folder?
Have you tried a repair of Office 365?
