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damonfakhri's avatar
damonfakhri
Explorer | Level 4
7 years ago

Canon RAW (CR2) files appear darker; jpegs ok when uploaded

Hi all, I just uploaded RAW and jpeg versions of some photos to dropbox. The jpegs appear as normal, but the RAW data photos are showing as darker. Once downloaded from dropbox again, they appear as ...
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey damonfakhri, thanks for your response on the matter & thanks for the screenshots!
     
    I can clearly see what you meant, & I’d happily investigate this technical issue in more depth with you via email. If you agree to continue this discussion through our Official Support Channel as well, I’ll make sure to get in touch with you from my end. Once you confirm, I’ll write to you as soon as possible. 
     
    Thanks again for posting on the Dropbox Community & I'm looking forward to your next message here!
mellenvisuals's avatar
mellenvisuals
New member | Level 2
7 years ago

Hello!

 

RAW files can appear darker, but they are the files you can work with the most, so once you import them to Lightroom, Photoshop etc. and edit them they will be much higher quality, even though at first glance they appear darker when unedited compared to JPG. I'd recomend editing the RAW files. 

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