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Forum Discussion
Can't access Vault via web
Cannot access my Vault though web access. I have no problem accessing it on my mobile device.
This is a bug imho. It is only greyed in the left rail tree. It still works in the central column.
If you navigate to the root you will see the folders in the central column including the vault folder.Just click on it and it will prompt the pin.
Worked for me
I also see it greyed out on the list at the left, and it was available on the central, main list, using Safari. After accessing the Vault from the central list (entered the PIN, opened the Vault), the left pane now shows the Vault as available. Therefore, I assume this is a session-based unlock that will not event let us click on the Vault link on the left if the Vault was not unlocked prior to that.
When I open DropBox up with Safari my Vault folder is greyed out. I have no problems with accessing the folder with the app on my phone, but can not access on computer. No error messages. I can access through the Chrome browser. Thanks for the reply.
