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Su Graham's avatar
Su Graham
Explorer | Level 3
2 months ago

Can't scroll picture to picture anymore.

I can,t scroll picture to picture anymore it's really frustrating why has this happened & how can it be reset as before please

Su Graham 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Su Graham, I'd be happy to look into this with you!

    Based on the tag you used I'm guessing you're using our mobile app, right? If not, feel free to clarify.

    Would you mind sharing the OS you're using, along with the Dropbox version that's installed on the device? 

    When did you first notice this behavior, and are you accessing the files using the "Photos" tab or your "Files" tab?

    Let me know more!

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