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nobitavfx's avatar
nobitavfx
New member | Level 1
2 months ago

Corrupted MP4 files when downloading via Dropbox links on MacOS.

Hello, I’ve been facing a persistent and frustrating issue when downloading single files via Dropbox links. Here’s the problem: Whenever I download a single file, it always ends up corrupted. ...
Mac
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nobitavfx's avatar
nobitavfx
New member | Level 1
2 months ago

Reply Part 2 

Here i'm going to show you the download made by Google Chrome.

As always is ended up corrupted and it gave no error while downloading at all. It just finished like it was actually done. My internet its 500/500 so the problem its not on the internet since if I download as .zip everything works perfectly fine.

Why is this happening.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey nobitavfx, thanks for the info! 

Would you mind if we reached out via email, so we can have a closer look into this?

  • nobitavfx's avatar
    nobitavfx
    New member | Level 1
    2 months ago

    We can chat via email for sure yes.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey nobitavfx, please check your email address and reply to my message. I’ll see you there!

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