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Forum Discussion

highst56's avatar
highst56
Explorer | Level 4
2 years ago

Dropbox app says not compatible

Confused. Have had Dropbox app on an Android tablet since new, but having just done a complete reset to get rid of some issues I can no longer download the app as it says it's not compatible with my ...
Android
Error Messages
Install
Mobile
Tablet
  • Jay's avatar
    Jay
    2 years ago

    Hi highst56, it does sound like your tablet isn't on the correct version for the Dropbox mobile app to run. The mobile app requires Android 8.0 or higher to run.

     

    Could you tell us the exact model of your tablet, and what OS it is according to these steps?

highst56's avatar
highst56
Explorer | Level 4

This is response from Play store, showing I have it already on an old android phone. It was also on the tablet before but however I try to get the app I come up with the same error.

 

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