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Forum Discussion
Dropbox says FULL storage even when delete files
My dropbox is not updating, keeps on saying full storage when I have deleted lots of files. Help?
I have this issue, in fact my drop box said it was full but it wasn't, I have deleted files anyway and it makes no difference
Any response from Dropbox on this? I have the same issue. Deleted over 1,000 photos and not a budge. Thought perhaps when I logged out it would refresh but no such luck. Leaves a bad taste in my mouth that they're forcing an upgrade.
I have deleted every single file from my dropbox. Absolutely nothing in it. I am still receiving messages to upgrade because it is full. U am not a member of any share group either. This has been going on for a year now. Ridiculous. I moved to a different service and I am deleting my account.
me too! why is it not working?
I delete and still have a full box. What gives? Very frustrating when I need to add files now.
Same thing... very frustrating. I figure dropbox is forcing me to buy a professional license to get more space. Not with this kind of service.
- Jane
Dropbox Staff
This has been going on for a year now. I have no files in my dropbox but, I constantly receive messages to upgrade because it is full.
[This thread is now closed. If you have a similar or new question, you can ask here.]
- Mark
Super User II
Are you a member of any shares? Remember that uses up space - possibly as soon as you are deleting files.
I am a member of shares, but my Dropbox folder says it is 3.5 gig and I have 18gig of space on my dropbox
no answer on this issue. start a new account with a new email is my solution.
- Mark
Where did you delete from?
If you delete everything I assume you see nothing at www.dropbox.com/home
Also, remember that SHARED FOLDERS use up your space. So it is very, very possible as you delete things the shared folders simply take up the quota freed up.
