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justinheazlewood's avatar
justinheazlewood
New member | Level 1
2 months ago

Dropbox comments box scroll arrows disappeared.

Hi there,  This morning when loading a document I've been working on, the scrolling arrows in the comments box are not showing. Upon loading, they appear squashed in the top right hand corner of th...
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  • harrydbx's avatar
    harrydbx
    2 months ago

    Hello all,

    I'm an engineer that works on the comments sidebar. Thanks for reporting this bug. It should be fixed now. Sorry for the inconvenience!

    Harry

justinheazlewood's avatar
justinheazlewood
New member | Level 1
2 months ago

Resending the screenshots. I can confirm three separate people are having the same issue with this document. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for the additional information and the screenshots too justinheazlewood 

    Can you please clear your browser's cache and try another browser (preferably with no extensions or plugins running) and let us know if you get the same results?

    If you do, could you try this on another file of yours as a test? 

    • DvanStraaten's avatar
      DvanStraaten
      New member | Level 1
      2 months ago

      Something else is wrong here. Multiple of our team members are experiencing the same problem. I logged in on Brave (I normally use Chrome) both doesn't work. I believe you've got a bigger problem here.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hi and thanks for the report DvanStraaten - much appreciated.

        I'll check with the team, but could you test this on an incognito window as well in the meantime? 

        Does it persist on a new test file? 

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