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Forum Discussion

andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4
3 months ago

Dropbox Paper isn't loading any images, why?

Hi I have a problem with the paper.dropbox.com my images are not appear:
Dropbox Paper
Preview
Web
andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4

Hi, only about half of the document images have a preview, and the latest images (about 30%- 40% of them) do not appear. However, when I click on the links in the warning message, images get downloaded so they are not deleted or moved.

I dragged and dropped them into the browser to add them.

And yes, if I add a new image, it works fine.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hope you don’t mind me jump in, andrewtsymbal. Do you see the exact same thing on different browsers? 

 

Feel free to test this on an incognito window as well and let me know what happens then.

  • andrewtsymbal's avatar
    andrewtsymbal
    Explorer | Level 4
    3 months ago

    Yes, the issue occurred in Firefox, Chrome, and Edge browsers, and it persisted even in incognito mode.

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