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AnnoyedRustProgrammer's avatar
AnnoyedRustProgrammer
Explorer | Level 4
4 years ago
Solved

Dropbox Sync Windows 10 Not Working Anymore

For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even m...
desktop
Download
sync
Windows
  • Walter's avatar
    Walter
    4 years ago
    Hey AnnoyedRustProgrammer, sorry to hear you're having issues with this and thanks for the detailed report.

    Could you please let me know the version of the desktop app installed on your computer?

    Also, have you considered setting the files you mentioned to be ignored via the desktop app?

    Let me know what you find and we'll take it from there.
AnnoyedRustProgrammer's avatar
AnnoyedRustProgrammer
Explorer | Level 4
3 years ago

The version number is v151.4.4304 (the problem still persisted when not ignoring the files).
When ignoring the files everything works as intended though, thus why I have forgotten to answer for this long.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

I'm glad to hear that ignoring those files did the trick for you AnnoyedRustProgrammer

 

If you'd like to keep troubleshooting, could you clarify if the issue you originally reported is with slow syncing or if syncing was stuck? 

 

A screenshot of the desktop app's status as shown when having the issue would be very helpful too. 

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