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Forum Discussion
Tyto
12 months agoHelpful | Level 6
Dropbox web app crashes every time I view an image full screen
When I'm logged into my own Dropbox account through the website & double-click an image to view it full size, Dropbox freezes/crashes. In order to fix this I need to close ALL Dropbox windows, ope...
- 12 months ago
Hi folks,
Chiming in here and apologies for the inconvenience this has caused.
We found an issue that may have caused the issues described in this thread. We have fixed the root cause - could you check that you are able to successfully preview files now?
Thank you!
vomaufgang1
12 months agoHelpful | Level 5
This is happening to me as well, but only in Firefox. It's also not only when closing the image preview, but also when, for example, changing the sort order in a folder with lots of images.
Vivaldi doesn't crash the page entirely, but he performance of the Dropbox web app goes to the **bleep**ter after viewing an image fullscreen or changing the sort order, so much so that it may as well crash in terms of usability.
Dropbox themselves will have to fix this as I suspect their already bloated, inefficient web app code has finally croaked.
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