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Forum Discussion
Emery S
2 years agoHelpful | Level 5
Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
- 12 months ago
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
Megan
2 years agoDropbox Staff
Hi Emery S, welcome to our Community!
Have you tried a different browser, or refreshed your current one? Do you get a specific error when trying to access our website?
Keep me posted, and we'll take it from there!
- Emery S2 years agoHelpful | Level 5
I've had people log in/out and switch browsers it started working again for a little while but just stopped again. Company wide
- Megan2 years agoDropbox Staff
At the moment our status page informs that all platforms are operational, however we did have a small hiccup earlier.
Could you send me a couple of screenshots of the error/page you get when you're trying to log into your browser?
- Emery S12 months agoHelpful | Level 5
- Joey Cheung12 months agoExplorer | Level 3
my one not works too
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