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Forum Discussion
Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
Folders are all grayed out and account links don't work on rollover. Error message reads
"Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check our Status Page to see if there is a known incident, our Help center and forums for help, or head back home."
Any ideas what the deal is? Using Firefox on MacOS.
Please help. I am going crazy!! This started yesterday and now the same today...
I keep trying to open my files in Dropbox. I get the list to the left of the screen but cannot get any to open. I just get the box with the blue outline showing that it is trying. Then I get this Error message:
Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.
On the Status Page it says this:
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 01:30 UTC
Nov 29, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 01:00 UTC
Nov 29, 01:00 UTC
Scheduled - Dropbox will be performing routine maintenance on November 28, 2023 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.
Nov 16, 16:11 UTC
Nov 16, 16:11 UTC
Hi,
My company is still experiencing issues! Folder name changes are not updating for some, and so they are unable to access documents. Dropbox shows that the folder they are trying to access no longer exists (which it does, but just under a new name which is not updating for them). Others are being shown the loading square but the documents never load.
Hello Hannah,
It is working properly now.
Thank you!
It is not working properly. Please advise
Not working for me either. Half the time it loads an error page with a dart/bullseye
The other half the time it loads the main page but uploading just stalls out.Hi, I just received a report from a user who has View access only, can't see the folders that they should be seeing. They have tried different web browsers but with the same result. A user who has edit access has double checked that the files are there, just not accessible for this particular view only user. View-only access "view" of files
Still have the same issue with the bullseye message.
- My company is experiencing the same issues still. Some can get in and are working fine for others it’s a bullseye and spinning square. Then wait a few min and they can get back in but it repeats like that all day
