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Nosbags 's avatar
Nosbags
Helpful | Level 6
5 years ago

err_connection_refused

Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninsta...
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  • Kristo34's avatar
    Kristo34
    4 years ago

    It works, thank you! I just deleted the host file and it started working.

    1. Press Windows Key + R.
    2. Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
    3. Delete hosts file .
Kristo34's avatar
Kristo34
Helpful | Level 6
Same problem! The dropbox.com page does not load on a Windows computer.
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Sorry to hear about this and thanks for joining the discussion here Kristo34.

 

Does this persist on other browsers with no extensions or plugins running?

  • kylebisc's avatar
    kylebisc
    New member | Level 2
    4 years ago
    Same exact problem for me as well. Dropbox webpage does not load on a windows computer, tested on both chrome and microsoft edge with all extensions disabled, firewall and antivirus disabled, no vpns running.
  • Kristo34's avatar
    Kristo34
    Helpful | Level 6
    4 years ago

    Chrome, IE, Edge, firefox  not working. The firewall is off. No antivirus programs.

     

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago

      Thanks for all your updates here peeps!

       

      So that we can look into this further, we'd like to continue through our Support channel as some info we can't check on any account/device specific info here on the Community.

       

      Please submit a ticket with our team via the options available to your plan on this page. You can then let us know the ticket number (eg. #1234567).

       

      If you have any trouble with this, please let me know and I'd be happy to help with this from my side.

       

      coyotius, it seems that the thread your post was in was for a different connection issue via the desktop app, so I've just moved your post here.

       

      Apologies for any confusion you may have experienced with that, but please try the above and I'll be here if you have any questions.

       

      Keep me posted!

      • coyotius's avatar
        coyotius
        Explorer | Level 4
        4 years ago

        Thanks Daphne .  I'll create a ticket.

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