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Forum Discussion
Daniel K.61
9 years agoNew member | Level 1
Error downloading folder through web client
I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
- 9 years ago
You cannot download over 1gb of data via the browser. You have to download the Dropbox "application".
See link: https://help.dropbox.com/desktop-web/download-entire-folders
Ben C.38
9 years agoNew member | Level 1
I agree with all former posts, that this confirms dropbox is just a low-quality alternative to professional services like Google Drive or Amazon's cloud.
The worst part is this is a "silent failure." It turns out Dropbox is (slow clap) able to produce an error message for this, which at least confirms what other posts say (that this is a size limit). The way I got the message was by forcing the error a few times, then clicking the "home" link in the upper left (it's the dropbox icon). that will bring you home, and at the top of the screen you MIGHT see a message like this.
at any rate this is all pretty sad.
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