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Daniel K.61's avatar
Daniel K.61
New member | Level 1
10 years ago
Solved

Error downloading folder through web client

I'm trying to download a large folder through the web client. After I click download I'm prompted to save a small file called unspecified.htm, which saves and then nothing else happens. I'm sure I've...
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stephenhartley's avatar
stephenhartley
New member | Level 2
8 years ago
Ed wrote:

Hi Benjamin

As previously posted in this same thread, the limits are 1GB in size or 10,000 files.

Is it possible this limit size limit has reduced further?  I am attempting download of a 380Mb folder using the web client and it is not working for me - download appears to terminate after 100-150Kb...

stephenhartley's avatar
stephenhartley
New member | Level 2
8 years ago
stephenhartley wrote:
Is it possible this limit size limit has reduced further?  I am attempting download of a 380Mb folder using the web client and it is not working for me - download appears to terminate after 100-150Kb...

My apologies, my 380Mb folder downloads OK, I simply hadn't waited long enough for it to complete...

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